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Band 3 Ward Clerk
3 months ago
QH MRU - 16 hours per week
We are looking for a computer literate individual with experience of Microsoft Office. Previous administrative work within the NHS would be desirable but not essential.
Post holder will require to work alongside the Nursing and medical team, supporting them with all aspects of admin and clerical tasks.
The post holder is expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.
You'll embrace the challenge of working in a highly demanding environment where excellent customer service skills and attention to detail are paramount.
A flexible working attitude is desired, along with the ability to work to ever changing demands and priorities. Post holder will require to work across site as and when needed.The workload is varied; therefore, you must be able to prioritise your work with mínimal supervision, as well as working as part of a team.
To provide an efficient and effective clerical support service to nursing and medical staff within our Acute Assessment Unit.The post holder will promote and encourage a caring and sympathetic environment for patient, relatives and staff ensuring that high standards of service are continually maintained.
The nature of duties undertaken within this post dictates that strict confidentiality is always maintained.
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs.
More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge.
We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford.
As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital.
For further information on this role, please see the attached detailed Job Description and Person Specification.