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Service Manager In Training

3 months ago

London, Greater London, United Kingdom Propel London Ltd. Full time
VP of Customer Service – GreenTech/ClimateTech Platform
£80-120k plus 10% bonus and equity
London / Hybrid Job Description

  • My client are a Smart, electric vehicle (EV) charging technology – providing both hardware and software and they're growing at speed in a hot space; green-tech energy and green-solutions. Flexible/Hybrid working with a vibrant office in the city
Fastest growing company and product in the sector, with a top notch customer service rating in the industry
As VP of Customer Service you will:
10 in the Customer Service team all in the UK and they need a customer-obsessed Customer Service leader to take them to the next level
You'll take ownership of the Customer Service function – in time this will most likely be the biggest department in the business (You'll implement new processes, structures, technology and build a market-leading customer service function
Prior experience as a Head of/ VP Customer Service – you'll have built and managed teams before
consumer electronics, hardware, or software
Courtney Gresty – Senior Consultant – Customer Success? courtney.
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