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Engagement Officer

3 months ago

Remote, United Kingdom Warm Wales Ltd Full time

Based in Mid Wales, you will focus on helping vulnerable, fuel-poor households, particularly those in poor housing stock with insufficient heating by delivering a range of advice and support interventions that help address these issues.


You will be employing a holistic approach that recognises the links between fuel poverty, avoidable health inequalities and well-being, will engage directly with residents, along with those in the wider community, providing a range of interventions that address the causes of fuel poverty and tackle associated health and well-being issues.


You will be Warm Wales's first point of contact externally, within the wider community - engaging with communities and partners to increase the number of referrals for the delivery team.

You will also dealing with enquiries and referrals, collating data that will then allow us to provide bespoke in-depth energy advice and education along with the delivery of support to households, with the aim of maximising income, minimising debt and reducing the risks of fuel poverty.


You will represent the organisation at events, conferences, community groups and meetings to strengthen relationships and promote a positive image, creating and maintaining relationships with key stakeholders, including clients, partners and community organisations.


As our Engagement Officer, you will work with supervision, support and mentoring from the Senior Engagement Officer and will report to the Project Manager.


Key Duties & Responsibilities

  • Arranging publicity, activities and events that advertise and promote the project.
  • Deliver energy efficiency advice and awarenessraising sessions to individuals and groups.
  • Implement engagement strategies aligned with project aims and objectives to enhance Warm Wales's reach.
  • Ensure a high degree of accuracy of data entry and maintenance of records on the company's case management system; other databases/spreadsheets and generate reports on a weekly/monthly basis or as required.
  • Offer support to other departments, potentially on other projects, to ensure timely delivery of services.

Pay:
£24,500.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Application question(s):

  • Are you within 50 miles of Aberystwyth?

Licence/Certification:
- driving license (required)

Work Location:
Remote