Welcomer

2 weeks ago


Marylebone, Greater London, United Kingdom Pullman Hotels & Resorts Full time
Company Description

At Pullman London St Pancras, we value individuality and encourage personal growth. We strive to make your work meaningful and enjoyable, allowing you to discover endless opportunities within our company. When you join Accor, you embark on a journey where you are the author of your story, shaping the future of hospitality together.
Unleash your passion, make a positive impact, and be willing to challenge conventions. Be limitless in your potential.

Job Title: Hotel Receptionist
Company: Pullman London St Pancras

Job Description

We are searching for an enthusiastic and friendly full-time Hotel Receptionist to join our dynamic team at a lively hotel in central London. The role involves working both weekdays and weekends.

Duties:
- Address guest queries promptly and professionally to ensure high satisfaction levels.
- Conduct seamless check-in and check-out processes for guests.
- Possess knowledge of city activities and dining options to enhance guest experience.
- Act as a reliable point of contact, offering exceptional customer service and assistance.
- Manage guest messages, mail, and packages efficiently.
- Familiarize yourself with daily arrivals, prioritize VIP guests, and ensure their rooms are prepared appropriately.
- Collaborate with the Duty Manager daily to meet guest needs effectively.
- Assist in room changes, room selection, and luggage handling.

Benefits:
  • Three Complimentary Bonus Breaks: Enjoy one or two-day breaks at other Accor properties in the UK annually.
  • Pension Scheme
  • Employee benefit card offering discounted rates at Accor Hotels worldwide.
  • Free meals during shifts.
  • Complimentary access to the hotel Gym.
  • Up to 33 days of annual leave.

Salary:
£28,899 per annum (£14.25 per hour) with service incentives included.
The ideal candidate must have the right to work in the UK.
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