Front of House and Customer Service Advisor

6 months ago


Marylebone, United Kingdom James Mitchell Full time

We are currently recruiting for our Client who is well-known for their Luxury clinics, top spas and prestigious retailers. We are currently recruiting for their Front of House & Customer Service Advisor to join their dynamic team.

**Key Duties**
- Warmly greet clients and inform assigned beauty therapist/podiatrist of their arrival.
- Welcome walk-ins, answer questions about services and schedule appointments based on availability.
- Adding staff rotas into the booking system.
- Stock control/support.
- Provide support on end of day procedures.
- Support the Clinic Managers with ad hoc tasks.

**Successful applicants will have**:

- Experience in Front of House/reception duties.
- Able to work efficiently and be self-motivated.
- A quick learner who is willing to advance their skills with a view to career progression within the company.
- Computer literacy such as Outlook/Word as well as being experienced in appointment booking systems.
- Have a positive ‘can do’ attitude.
- Capable of building strong and professional relationships.
- Excellent phone manner and have a good command of both written and spoken English

**What we can offer you**:

- Competitive salary.
- 28 days holiday including bank holidays.
- Pension scheme.
- Opportunities for career progression and transfers across the group.
- Discount on products and treatments.
- Commission on all retail products sold.
- Increased holiday entitlement with longevity of employment.

You will be required to work five days a week, including at least one day on a weekend.

**Basic salary is £22,000 per annum**

**Excellent career progression and a happy working environment awaits**

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

**Experience**:

- Receptionist: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person



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