Key Account Executive

1 week ago


Rochester, Medway, United Kingdom Found Rs Full time

Job Role: Key Account Executive
Location: Rochester
Hours: Monday-Friday 9am-5pm
Salary: 25k-30k

Duties and responsibilities:

• Build and maintain strong relationships with key clients, understanding their needs, goals, and preferences.

• Serve as the main point of contact for key clients, addressing their enquiries and concerns promptly.

• Coordinate and manage client orders and projects, ensuring timely delivery and quality assurance.

• Work closely with production, logistics, and quality control teams to meet client expectations.

• Keep clients informed about the progress of their projects, including updates on manufacturing, quality control, and delivery schedules.

• Proactively communicate any potential issues and offer solutions.

• Maintain accurate records of client interactions, orders, and project details.

• Generate regular reports to track key account performance and identify areas for improvement.

• Address any issues or concerns raised by clients, working with internal teams to find effective solutions.

Qualifications:

• Proven experience in key account management or customer service within the FMCG/Food/Drinks industry is preferred.

• Strong communication and interpersonal skills.

• Excellent organisational and problem-solving abilities.

• Proficiency in using cloud-based Order management software and Microsoft Office.

If you are interested in joining a forward thinking business that offers unrivalled future progression, apply now

Location: Rochester | Salary: per year | Job type: Permanent

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