Business Development Manager

1 week ago


Rochester, Medway, United Kingdom Touching Hearts at Home Full time

Summary : Touching Hearts is a well-established family owned senior home care company seeking a well-rounded sales representative to develop and maintain referral accounts in the Greater Rochester area. This role is part "hunter" and part "farmer", as well as part marketeer. Best fit is a team player with a heart for our mission to serve older adults with high quality care.

Position : Business Development Manager

Reports to : Executive Director

Primary Purpose : To increase revenue by developing and maintaining active client referral relationships with target referral sources in the elder care and health care communities in the Monroe County area

Secondary Purpose : To increase general awareness of the Touching Hearts brand as an effective community ambassador

Responsibilities:

Develop and maintain referral relationships with individuals and groups at senior living communities, rehab facilities, hospitals, senior service providers, senior care professionals, and health care providers.

Field incoming client referrals and inquiries

Network "within a case", i.e. leverage contacts among our existing clients, and the people and organizations serving them, to develop and strengthen referral source relationships

Coordinate sales activities with other marketing efforts such as social media and local events

Attend networking events

Conduct cold calls, "drop-by's", meetings, presentations and other sales-related activities

Create and execute effective promotions or marketing ideas

Distribute promotional gifts, flyers, brochures and other Touching Hearts marketing materials to different locations

Maintain business development activity records in the Wellsky CRM system

Gather and report information about competitors

Meet with prospective clients to perform an "intake" to begin services

Track and report activities and key performance metrics

Qualifications:

· 3+ years of successful direct sales experience developing and maintaining significant accounts, preferably in a health-related or human service-related field

· Entrepreneurial perspective, energy and drive; self starter

· Engaging interpersonal skills – upbeat, compassionate, warm, friendly, authentic – networker par excellence

· Creativity and proficiency in developing collateral and social media content

· Proficiency with Word, Excel, Outlook, Powerpoint

· Great communication skills – articulate, excellent grammar, persuasive

· Bachelor's Degree

Benefits:

  • 401(k) retirement plan with significant employer match
  • Free Emergency Medical Coverage (EZ Access MD)
  • Paid Time Off accruing from first day of employment
  • Sick Time
  • Paid holidays
  • Free company parties, events and gifts
  • Paid training
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