Awards Events Operations Manager

7 days ago


Camden Area, Greater London, United Kingdom Delinian Full time
Events Operations & Awards ManagernLondon, UK


What will you do?nAs the Event Operations & Awards Manager you will be an experienced events manager who can confidently manage end-to-end delivery of two awards ceremonies of 500+ people as well as conference and exhibitions in the event schedule.

You will have complete end-to-end delivery from launching the awards campaign via a portal, managing the judging process, adhering to Delinian Awards policies, operational management, including full budgetary control whilst maximising profitability.


PRINCIPAL ACCOUNTABILITIESnDemonstrate a high level of customer satisfaction from attention to customer needs and a high level of responsiveness.nManaging end-to-end delivery of allocated events and awards ceremonies of varying size, format, and complexity across a range of geographiesnWorking with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI.nWorking with the procured suppliers to significantly improve the experience for our commercial clients and attendees at the events.nCompile relevant information for clients to include, but not limited to, clear instructions on submitting required materials to us, access times on the day of the event, venue information.nSponsor fulfilment for awards and eventsnCreation and implementation of event signage and other collateral and materialsnOrganise staffing plans and requirements for each event to include task allocation, travel and accommodation booking.nEnsuring that all health and safety procedures for our events are in line with current legislation.nDesigning and managing floor plans and space requirements for each eventnExecuting awards event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience.nResponsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment.nManage events onsite including running briefings and management of onsite staff and vendors.nArrange trophy ordering, rehearsals and table plans for awards dinners.

KEY INTERFACESnVenues and venue sourcing teamnSuppliersnEvent team – sales, production, marketing, customer services, editorialnOwn team – operationsnManagement teamnDelinian specialists – legal, risk, data protection, security, compliancenClients


KNOWLEDGE, EXPERIENCE AND SKILLSnESSENTIALnExtensive experience managing awards and a wide range of stakeholders, from judges to creation of submission portal, engaging hosts and writing scripts.nProven track record in the successful strategic, operational, and financial planning and delivery of awards and conferences and exhibitionsnStrong negotiation and contracting skills with venues and suppliers.nWhite glove experience for clients and customers implementationnProactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively.nLed and implemented ESG and I&D initiatives for events and awards.nProven experience in managing compliance and roll out risk policies and documentation affecting international events and awards.nSelf-motivator and motivating the team to achieve deadlines for all aspects of awards and events.nConfident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made.nAble to demonstrate that you have worked with research/editorial teams/event teams to develop effective processes.

nExperience of using table planning/ floor planning software


DESIRABLEnForeign languagenProject managing events/projects and teams in other departments.nCurious with an active interest in monitoring industry trends and other events to inspire new ways to improve our event delivery.nExperience using Cvent, Salesforce and NetSuite are desirable but not essential.

nFirst Aid qualified/IOSH Managing Safety Certificate


BEHAVIOURIAL COMPETENCIESnWork well under pressure and to deadlinesnCustomer first approach and results driven.nA willingness to travel and preparedness to work late shift/overnight on occasion.nAble to challenge the status quo and seek continuous improvement.nConfidence to trust their own decision-making ability.nPositive influencer and able to self-motivate themselves and their colleagues.nManages change and is open to change.nConflict competent and opinionatednAbility to own and follow-through on projects required and issues raised.nAgile and adaptablenManages change and is open to change.


BENEFITS AND WORKING ARRANGEMENTSnYou will receive a competitive salary as well as other benefits, including pension, private medical insurance, paid holidays and other discretionary gifted days.nAccess to LinkedIn learning for continual personal development opportunitiesnWe offer hybrid working arrangements (with attendance in the office a minimum of once a week) and place a strong emphasis on a good work/life balance.

About us.nDelinian is a global B2B information-services business. Delinian's brands provide actionable data, analysis, intelligence and access in markets where information and convening market participants are valued.

Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia.


Delinian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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