Receptionist

1 week ago

Oban, Argyll and Bute, United Kingdom Great Western Full time

Job Ref:
BES5343

Branch:
Great Western

Location:
Great Western, Oban

Salary/Benefits:
Competitive Salary

Contract type:
Contract

Hours:
Full Time

Shift pattern:
Various

Hours per week:45

Posted date:29/04/2024

Closing date:31/05/2024

Who are we?


Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.


Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a
Receptionist


As a Receptionist you will be responsible for maximising room revenues in line with the Company's standards, providing efficient and courteous service, to ensure total guest satisfaction.


Key Responsibilities of the role:

  • To be familiar with the days business, including arrivals, departures, and special requests.
  • Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
  • To have a good understanding of the guests' requirements when they are checking in or out.
  • To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
  • Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
  • Keeping the team up to date by attending the daily meetings.
  • Maximise sales through upselling, using incentives and promotions
  • Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
  • Ensure prompt resolution of customer complaints
  • Professionally and competently operates the telephone system in line with both operating and Company Standards.

Requirements of the role:

  • To have worked in a hotel or with people in a customer related role.
  • Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
  • To be able to make decisions in a fast paced environment and to enjoy it
  • To be able to communicate well to each other and guests
  • Be able to use a phone and computer system we use Opera.

What do we offer?

  • Competitive salary
  • Excellent ongoing support, training and development
  • 28 days holiday including Bank Holidays per annum
  • Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
  • Stakeholder Pension entitlement
  • Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
  • Food and Beverage discounts at all our hotels
  • Ongoing incentives and rewards
  • Opportunities to move between hotels and grow with the group
  • Meals on duty

More about us:


Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns.

The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times.

And our people embody these brand values.

The Great Western Hotel, bar and restaurant in Scotland is in a prime location on the Oban esplanade.

Close to the shops and harbour, the hotel offers stunning views over the bay, and makes the perfect base from which to explore Oban.

Glencoe and the Western Isles are on the hotel's doorstep.


Oban is on the west coast of Scotland, surrounded by miles of dramatic shoreline and beaches and a beautiful natural environment complete with lakes, mountains and islands.


Oban is the Gaelic word for 'little bay', and there's so much to see and do in this stunning corner of Scotland's west coast.

Guests are spoilt for choice by the beaches, bays and beautiful countryside in the local area.

Great Western Hotel makes a wonderful base for walking, birdwatching and touring holidays. There are castles, gardens, villages and forests to explore, and amazing Scottish hospitality and cuisine to enjoy. There are also small galleries and independent shops, a distillery, a chocolate shop and a local museum.

During your stay, you can visit the famous islands of Mull, Jura and Islay.

If you are looking for an active holiday, you'll find plenty of watersports to try out, along with the most incredible walking trails.

The hotel has a wide range of suites to choose from, including family rooms, singles, doubles and twins.

All bedrooms are en suite, with flatscreen TVs, tea and coffee-making facilities and other amenities to make your stay relaxing and enjoyable.

There are also several comfortable bars and lounges, and even a programme of live entertainment to enjoy.

The Great Western Hotel restaurant is one of the finest of any hotels in Oban. The restaurant serves a wide range of local cuisine, with a menu including all the traditional favourites. The

  • Leisure/Spa Receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will Manage the day to day bookings and reservations for the...

  • Hotel Receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom The Ranald Hotel Full time

    The Ranald Hotel are looking for a Receptionist to join our team.Examples of responsibilities include: Daytoday operations Check ins/ Departures Working with our reservation management system Daily banking and cash handling Assisting with management dutiesJob Types: Full-time, Part-time, Contract, PermanentSalary: From £11.50 per hourSchedule: 8 hour shift...

  • Receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom Great Western Full time

    Job Ref:BES5416Branch:Great WesternLocation:Great Western, ObanSalary/Benefits:Competitive SalaryContract type:Flexi-Part TimeHours:Part TimeShift pattern:VariousHours per week:30Posted date:15/05/2024Closing date:17/06/2024Who are we?Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent...

  • Hotel Night Porter/receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom Crystal Hospitality Full time

    We are looking for an experienced night porter/receptionist for a hotel in *Oban/Scotland*. We prefer locals, as the hotel does not provide accommodation. If anyone is interested, please contact me privately. *The job starts tonight*Job will starts tonight. If you are local, please contact us on whatsap Salary: £11.00-£11.50 per hourExpected hours: per...

  • Hotel Receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom Royal Hotel, Oban Full time

    Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.Duties: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving...

  • Hotel Receptionist

    1 week ago

    Oban, Argyll and Bute, United Kingdom The Ranald Hotel & Apartments Full time

    We have a great opportunity for a receptionist to join us at The Ranald Hotel.We want you to support a small but brilliant team to deliver excellence to our valued customers across our hotel and apartments.Experience we expect: Knowledge across either Reception or Food and Beverage Departments or even better both. Background in smaller hotels or...

  • Receptionist

    4 days ago

    Oban, United Kingdom Perle Hotels Full time

    **Winner of the Kings Award for Enterprise 2024!** Our hotel is looking for a variable hours seasonal Receptionist. You will be working a minimum of 16 hours a week Monday through to Sunday. As a receptionist you will be responsible for being the first point of contact the guest has with the hotel, so it is essential to create a great impression....

  • Receptionist

    3 weeks ago

    Oban, United Kingdom Isle of Eriska Hotel & Spa Full time

    The Isle of Eriska Hotel & Spa is currently recruiting for a passionate receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Join Our Team Isle of Eriska has a long-standing reputation with 30 luxurious bedrooms. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the...

  • Leisure/Spa Receptionist

    1 month ago

    Oban, United Kingdom Susan Hamilton Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    4 weeks ago

    Oban, United Kingdom Susan Hamilton Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    6 days ago

    Oban, United Kingdom Interaction Recruitment Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    2 months ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    4 weeks ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    2 months ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    4 weeks ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland £30kSet in the idyllic Scottish highlands, this 5* hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will* Manage the day to day bookings and reservations for the...

  • Leisure/Spa Receptionist

    1 month ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland 30kSet in the idyllic Scottish highlands, this 5 hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will Manage the day to day bookings and reservations for the facilities...

  • Leisure/Spa Receptionist

    3 weeks ago

    Oban, United Kingdom Hamilton Mayday Full time

    Leisure/Spa Receptionist, near Oban Scotland 30kSet in the idyllic Scottish highlands, this 5 hotel has an on-site spa and leisure facility consisting of a heated swimming pool, sauna, steam room, spa pool, and fully equipped air-conditioned gymnasium.As the Leisure/Spa Receptionist, you will Manage the day to day bookings and reservations for the facilities...

  • Hotel Receptionist

    4 weeks ago

    Oban, United Kingdom MGM Muthu Hotels Full time

    **ABOUT US** MGM Muthu Hotel is one of Europe's leading hospitality chains with 50 hotels across Portugal, Spain, France, Cuba, Kenya, England, Scotland and India. The group has tremendous growth year on year and is spreading the presence to various exotic locations. Are you passionate about providing exceptional customer service in the hospitality...

  • Hotel Receptionist

    2 weeks ago

    Oban, United Kingdom MGM Muthu Hotels Full time

    **ABOUT US** MGM Muthu Hotel is one of Europe's leading hospitality chains with 50 hotels across Portugal, Spain, France, Cuba, Kenya, England, Scotland and India. The group has tremendous growth year on year and is spreading the presence to various exotic locations. Are you passionate about providing exceptional customer service in the hospitality...

  • Es17 23573 Receptionist

    3 weeks ago

    Oban, United Kingdom NHS Scotland Full time

    An enthusiastic and motivated Dental Receptionist is required for the Public Dental Service within Oban Dental Centre. The facility provides Dental Services to a range of patients from the purpose built centre. Duties will involve participation in an Out of Hours Service and may involve attendance at other clinics throughout Argyll and Bute. Experience of...

  • Receptionist - Live In

    1 week ago

    Oban, United Kingdom Isle of Eriska Hotel & Spa Full time

    The Isle of Eriska Hotel & Spa is currently recruiting for a passionate receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Join Our Team Isle of Eriska has a long-standing reputation with 30 luxurious bedrooms. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the...

  • Receptionist

    4 weeks ago

    Oban, United Kingdom MGM Muthu Hotels Full time

    We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running an efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests. **Responsibilities**: - Greeting guests on arrival to the hotel and making them instantly feel at ease - Processing...

  • Receptionist

    20 hours ago

    Oban, United Kingdom MGM Muthu Hotels Full time

    We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running an efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests. **Responsibilities**: - Greeting guests on arrival to the hotel and making them instantly feel at ease - Processing...

  • Hotel Receptionist

    2 months ago

    Oban, United Kingdom The Ranald Hotel Full time

    The Ranald Hotel are looking for a Receptionist to join our team. Examples of responsibilities include: - Day-to-day operations - Check ins/ Departures - Working with our reservation management system - Daily banking and cash handling - Assisting with management duties **Job Types**: Full-time, Part-time, Contract, Permanent **Salary**: From £11.50 per...

  • Hotel Receptionist

    4 weeks ago

    Oban, United Kingdom The Ranald Hotel Full time

    The Ranald Hotel are looking for a Receptionist to join our team. Examples of responsibilities include: - Day-to-day operations - Check ins/ Departures - Working with our reservation management system - Daily banking and cash handling - Assisting with management duties **Job Types**: Full-time, Part-time, Contract, Permanent **Salary**: From £11.50 per...

  • Receptionist

    3 weeks ago

    Oban, United Kingdom Oban Dental and Implant Clinic Full time

    Job Summary: **Duties**: - Greet and welcome patients in a professional and friendly manner - Answer phone calls and book appointments - Provide general administrative support, including data entry, filing, and photocopying - Manage incoming and outgoing mail and packages - Schedule appointments - liase with dentists - take payments and chase bad debtors -...