Senior Stalking Advocate

2 weeks ago

London, Greater London, United Kingdom The Suzy Lamplugh Trust Full time

SENIOR STALKING ADVOCATE:

  • Do you feel motivated to help victims of stalking?
  • Do you want to shape the future of our response to stalking?
  • Do you have the resilience & flexibility to meet the demands this role brings?
  • If yes, then read on

Hours:

35 hours per week.

Type of contract:
Fixed Term Contract until March 2025

Start date:
July 2023 (TBC)

Salary:
£29,500 to £32,312 per annum, depending on experience (please note we are looking for more than one post)

Reports to:
National Stalking Helpline and Advocacy Service Manager

Suzy Lamplugh Trust Application Form

ABOUT SUZY LAMPLUGH TRUST:

  • The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25yearold estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy's name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
  • You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.

DON'T JUST TAKE OUR WORD FOR IT:


 Winner
  • Personal Safety Charity of the Year Award 2020


 Winner
  • Charitable Impact Excellence Award 2020


 Winner
  • Campaigning for Change Award 201


 Winner
  • Contribution to Sector Development Award 201


 Winner
  • Collaboration (Integration) Award 201
  • Finalist
  • Charity of the Year 201
  • Runner up
  • Helpline of the Year 201
  • This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, holding decision makers to account, spreading good will and enjoying the resulting feelgood factor. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations.
  • Together, for you and with you, we are the Suzy Lamplugh Trust.

COMPANY BENEFITS:

  • Hybrid working
  • Commitment to training and development
  • Workplace pension scheme
  • Staff social events
  • On successful completion of training, you will be awarded with a recognised ISA qualification (Independent Stalking Advocate)

OVERALL PURPOSE OF ROLE:

  • The overall purpose of the role is to provide expert advice and advocacy to victims of stalking.
  • To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.
  • To train and provide line management to helpline sessional staff
  • To provide support and guidance to stalking advocates and volunteers where necessary
  • To support the Stalking Support Team Leader and Helpline Manager where required.

JOB DESCRIPTION:

DUTIES AND RESPONSIBILITIES:

SERVICE DELIVERY:

  • To deliver robust risk assessment and safety planning for clients, along with advice and information regarding stalking legislation
  • To manage a caseload and provide expert advocacy support to victims of stalking including carrying out initial assessments, risk assessments, devising support plans and liaising with appropriate agencies
  • To deliver client work which adheres to high service standards, ensuring compliance with all policies and procedures
  • To be able to work across multiple IT systems and databases at one time
  • To keep and maintain accurate and confidential records of all work undertaken
  • To identify and maintain appropriate boundaries for all enquiries and recognise when and where to signpost enquirers for further help/information as appropriate
  • To be able to manage professional and personal boundaries and time management as role is predominantly online/lone working
  • To proactively continue to develop appropriate knowledge, attitudes and skills through regular reading of information and attending training courses.
  • To support the training of advocates, sessional staff and helpline volunteers as required
  • To assist advocates, sessional staff, and volunteers with complex helpline enquiries

SERVICE DEVELOPMENT:

  • To work with the Helpline Manager and Stalking Support Manager to continue the implementation and development of the casework model.
  • To seek support and information from other charities or agencies in order to ensure continuous improvement in service delivery.
  • To support maintaining, monitoring and upgrading of service da

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