Department Manager

1 week ago


Luton, Luton, United Kingdom B&Q Full time

About the Job:

Full-Time/Part-Time or Job Share Hours Per Week

Permanent Position

Up to £33,000 per year + Bonus + Pension + 6.6 Weeks of Holiday

Location: Luton and Surrounding Area

We are firm believers that anyone can enhance their living space to enrich their lives. Every day, we provide our vast number of customers with the inspiration, guidance, tools, and confidence needed to create a home they adore. Join us as a Department Manager Designate and become a significant part of this mission.

At our company, we are dedicated to fostering internal growth and are fervent about advancing our employees. We highly value the fresh perspectives and experiences that new leaders bring, regularly onboarding several designate managers throughout the year.

As a B&Q designate manager, you will have a distinctive chance to familiarize yourself with our company and operations, typically spending 3-6 months rotating between various stores in a designated cluster. You will undergo managerial training across different store formats before being assigned to lead your department or store.

Given the nature of this role, a degree of flexibility and travel will be necessary during your designation period, followed by placement in a store matching your expertise within a 50-mile radius of your residence.

Key Duties:

  • Implement innovative strategies to enhance customer experience
  • Ensure high customer service standards
  • Foster team collaboration and motivation
  • Identify opportunities for further customer engagement

Desired Qualifications and Expertise:

If you are proactive, practical, and keen on contributing your unique ideas, you will fit right in. Your extensive customer service background coupled with a passion for home improvement will be highly beneficial. Moreover, you should be open to enhancing your skill set through technological advancements and fresh work methodologies. Flexibility is key, as you will be required to cover various store shifts, including evenings, weekends, and holidays. Most importantly, you should possess the ability to inspire, engage, and unite your team effectively.

Perks of the Job:

By being part of our dynamic team, your individuality will be cherished. We are dedicated to promoting diversity at B&Q, ensuring that our workforce reflects the communities we serve, where everyone feels included and has equal opportunities. You will have access to a multitude of networks supporting our staff and allies, aiding us in our commitment to prioritize diversity and inclusivity in our business operations.

We understand that well-being varies from person to person, and we aim to support our employees in being their best selves by offering a range of benefits. In addition to a competitive salary, our benefits package includes an outstanding pension plan, ShareSave options, extensive holiday allowance, payroll giving, an Employee Assistance Programme, discounts on shopping, staff well-being benefits, and much more. Generous breaks are provided to ensure you are recharged and able to deliver top-notch performance.

If you require any adjustments during the application or interview process, please reach out to us.



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