![Great Western Railway](https://media.trabajo.org/img/noimg.jpg)
Ticket Examiner
6 days ago
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world, with some of the newest trains in the country and exciting plans to extend our services.
With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall to Bristol, South Wales and London, passing through beautiful country and some of the UK's top tourist destinations.
We are transforming the way people think about train travel, empowering our team to make it a great experience for our customers.
Who's in the team?
As an integral part of our on-board teams, you will deliver a world-class customer experience to our customers - helping us deliver our vision of revaluing rail in the hearts and minds of the travelling public.
You will be working closely with our Conductors and Train Managers as well as colleagues based at stations and our Revenue Protection Inspectors.
What is the job?
As a Ticket Examiner, you will liaise with colleagues throughout the journey and will ensure the safety of everyone using GWR services.
We are proud in GWR to share a common set of values - these help us deliver for our customers, drive business growth and serve our communities.
Working on board our trains, you will clearly demonstrate these behaviours and attitudes.What are the responsibilities?
- To be an ambassador for Great Western Railway by delivering the best customer experience and a safe journey
- To sell a wide range of tickets, offering the most appropriate product to suit the customer's requirements, and undertake a full inspection of tickets and railcards on trains
- Undertake revenue protection activities around special events
- Issue Penalty Fares to customers where appropriate, in accordance with The Railways (Penalty Fares) Regulations 201
- To welcome customers and assist them with their journey, providing information and customer care at all times, but especially when the service is disrupted
- Whilst walking through the train, ensure that a safe and clean train environment is maintained
What sort of person are you looking for?
- Enthusiastic, positive and passionate about delivering outstanding customer service.
- Flexible, to adapt to business needs.
- Comfortable working in a strictly regulated environment.
- Proactive with a "can do" attitude.
- Able to work effectively when under pressure.
- Confident to have conversations that may be challenging.
What will I need?
- An understanding of customers' needs
- Excellent communication skills
- The ability to build relationships and work as part of a team
- Experience of frontline customer service
- The resilience and fortitude of mind to remain calm and professional in confrontational situations
Where is the job?
This position is based at Bristol Temple Meads station and this is where you will start and end your shifts, but you will mainly be working on board our trains.
What else do I need to know?
You must live within a maximum of 60 minutes' travelling time of the depot.
This role will require you to work a ten-hour shift on Saturdays only.
Please note that the training is full time (35 hours per week) and lasts three weeks.
The Reward?
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including defined benefit salary pension scheme, free rail travel across the GWR network, company-sponsored health care plan, discounted shopping and an employee assistance programme.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
-
Ticket Examiner
7 days ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeWho are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall to Bristol, South Wales and...
-
Revenue Protection Inspector
7 days ago
Bristol, Bristol, United Kingdom FirstGroup Full time£35,018 after trainingWho are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, passing...
-
Peer Navigator
1 month ago
Bristol, Bristol, United Kingdom The Salvation Army Full timeBristol, BS2 9ELClosing date: 23rd May 2024The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of...
-
Peer Navigator
3 weeks ago
Bristol, Bristol, United Kingdom The Salvation Army Full timeBristol, BS2 9ELClosing date: 23rd May 2024The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of...
-
Conductor - Bristol Temple Meads
4 weeks ago
Bristol, Bristol, United Kingdom FirstGroup Full timeSalary: £34,031Who are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall and South Wales...
-
Conductor
6 days ago
Bristol, Bristol, United Kingdom FirstGroup Full timeSalary:£32,281 after trainingWho are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from...
-
Mammographer
6 days ago
Bristol, Bristol, United Kingdom Bupa Full timeJob Title: Mammographer (16 hours / Part time)Location: Bristol Bupa Health Centre, The Spectrum Building Bond Street BRISTOL BS1 3LGPermanent / Contract: PermanentSalary range: CompetitiveRole specific benefits: n/aFull time/part time: Part time / 16 hours per weekAs a Clinician at Bupa our patients will be your top priority. With no shareholders, we...
-
Hmp Bristol Support Services Administration
6 days ago
Bristol, Bristol, United Kingdom HM Prison & Probation Service Full timeDetails:Reference number:Salary:- £22,096 A Civil Service Pension with an average employer contribution of 27%Job grade:Administrative AssistantHMPPS Band 2Contract type: PermanentType of role: Administration / Corporate SupportWorking pattern:Flexible working, Full-timeNumber of jobs available: 1ContentsLocationAbout the jobBenefits:Things you need to...
-
Ticket Examiner
2 weeks ago
Bristol, United Kingdom Great Western Railway Full time**Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall to Bristol, South Wales and...
-
Ticket Examiner
6 days ago
Bristol, United Kingdom Great Western Railway Full time**Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall to Bristol, South Wales and...
-
Ticket Examiner
4 weeks ago
Bristol, United Kingdom FirstGroup Full timeGWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall to Bristol, South Wales and London,...
-
Ticket Examiner
6 days ago
Bristol, United Kingdom Great Western Railway Full time**Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall to Bristol, South Wales and...
-
Ticket Examiner
6 days ago
Bristol, United Kingdom Great Western Railway Full time**Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall to Bristol, South...
-
Ticket Examiner
1 month ago
Bristol, United Kingdom FirstGroup Full timeWho are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world, with some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall to Bristol, South Wales and...
-
Radiology Assistant
3 weeks ago
Bristol, United Kingdom Nuffield Health Full timeCLINICAL & MEDICAL Radiology Assistant **Radiology Assistant** Bristol Hospital | Radiology | Permanent Contract | Full Time Up to £24,000 per annum depending on experience 37.5 hours per week Our Radiology department currently have an opportunity for a Radiography Assistant. Continue your journey with us whilst we’ll support you to be your best. We...
-
Theatre Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full timeWe are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full time €43,000We are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full timeWe are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
3 weeks ago
Bristol, United Kingdom Leaders in Care Full timeWe are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full timeWe are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern. As their Scrub Practitioner, you will assist in the...
-
Theatre Scrub Practitioner
4 weeks ago
Bristol, United Kingdom Leaders in Care Full timeWe are looking for a Scrub Practitioner to work join a Theatre in a Private Hospital based in Bristol. The role comes with a generous salary of up to £43,000 p/a and many excellent benefits including a £3,000 welcome bonus (T&Cs Apply). This is a full-time role covering a flexible shift pattern.As their Scrub Practitioner, you will assist in the...