Conductor - Bristol Temple Meads

4 weeks ago

Bristol, Bristol, United Kingdom FirstGroup Full time

Salary: £34,031

Who are we?

GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.

We are transforming the way people think about train travel, empowering our diverse team of over 6,500 people to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel.

About the team?

Conductors are part of the On Train team and work alongside colleagues from Revenue Protection, particularly our Ticket Examiners. You will also liaise with the driver of the train and station colleagues.

About the job?

As a Conductor, you will deliver a world-class customer experience throughout the journey and will ensure the safety of everyone using GWR services. You will be able to adapt to new people, new places and new situations. We are proud in GWR to share a common set of values – these help us deliver for our customers and serve our communities across the West. Working on board our trains, you will clearly demonstrate these behaviours and attitudes.

Your main responsibilities will be:

  • To be an ambassador for Great Western Railway by delivering the best customer experience and a safe journey.
  • To be visible to our customers, providing information and help in a friendly and reassuring way.
  • To manage the safety and operational activities of the train.
  • To check and sell tickets, providing information and assistance as required.
  • To ensure a safe, clean, and pleasant environment is maintained.

About you?

If you can say "Yes" to these questions, you might be just the person for the job

  • Are you passionate and proactive about delivering outstanding customer service?
  • Are you determined to always perform well and be proud to portray a professional image?
  • Can you be flexible in your working with the ability to work a variety of shifts including weekends and bank holidays?
  • Would you be comfortable with working in a strictly regulated industry with many rules and procures?
  • Are you able to remain cool, calm and collected when things don't go to plan?

What do I need?

  • An understanding of customers' needs.
  • Excellent communication skills.
  • The ability to build relationships and work as part of a team.
  • Experience of front-line customer service.
  • The confidence to manage challenging situations.

About the location?

The position is based at Bristol Temple Meads station. This is where you will start and end your shifts. The station has a variety of food and retail outlets.

Additional information?

The shifts include early starts and late finishes as well as weekends and bank holidays. You will be working an average of 35 hours a week. Starting and finishing times may be at times when public transport is not available so you must be able to get to and from the station without relying on this. You must live within 60 minutes travelling time of the depot.

As this is a safety-critical role, you need to be at least 18 to apply.

The Reward?

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

  • Conductor - Bristol Temple Meads

    1 week ago

    Bristol, Bristol, United Kingdom FirstGroup Full time

    About the job ? As a Conductor, you will deliver a world-class customer experience throughout the journey and will ensure the safety of everyone using GWR services. You will be able to adapt to new people, new places and new situations. We are proud in GWR to share a common set of values – these help us deliver for our customers and serve our communities...

  • On Board Cleaner- Bristol Temple Meads

    1 week ago

    Bristol, Bristol, United Kingdom DB Arriva Full time

    Salary is £21,270pa based on 37.5 hours per week.Our cleaners play a vital role in keeping the CrossCountry fleet clean and presentable at all times. We are looking to recruit a Cleaner to be based at Bristol Temple Meads.Working on board our trains will make you a visible member of staff, therefore our customers will ask you questions about train times,...

  • Conductor

    1 week ago

    Bristol, Bristol, United Kingdom FirstGroup Full time

    Salary:£32,281 after trainingWho are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from...

  • Head of Temple Quarter Operations

    2 months ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleTemple Quarter is the location of the new University of Bristol campus.This position is a once-in-a-career opportunity to mobilise operations within that campus.Containing multiple buildings at various stages of construction, including the University's flagship new building on Cattle Market Road, the campus is due to go fully 'live' in 2026.Acting as...

  • Head of Temple Quarter Operations

    4 weeks ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleTemple Quarter is the location of the new University of Bristol campus.This position is a once-in-a-career opportunity to mobilise operations within that campus.Containing multiple buildings at various stages of construction, including the University's flagship new building on Cattle Market Road, the campus is due to go fully 'live' in 2026.Acting as...

  • Barista

    1 week ago

    Bristol, Bristol, United Kingdom SSP Full time

    Barista Barista at Starbucks - Bristol Temple Meads Station**Everyone regardless of age starts on £11.07 per hour.You may be wondering who are SSP? Well, we're one of the best kept secret in Hospitality and Retail.You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts and...

  • Community Active Travel Officer

    1 week ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Based at 100 Temple Street nr Temple Meads in central BristolAn opportunity has arisen to work within City Transport which aims to increase sustainable modes of travel across communities and subsequently increase physical activity of the population.The role will help design and deliver a comprehensive active travel and engagement programme for a variety of...

  • Bristol LGBTQ+ Partnership: for community groups, charities and social enterprises

    1 week ago

    Bristol, Bristol, United Kingdom Voscur Full time

    Join the Bristol LGBTQ+ Partnership and Learn about Funding and Fundraising OpportunitiesVoscur is hosting the second meeting of the Bristol LGBTQ+ Partnership, focusing on funding and fundraising for LGBTQ+ community groups and charities.About the Job Title: If you are involved with an LGBTQ+ community group or a charity that serves the LGBTQ+ community,...

  • Cleaner with Dbs

    1 week ago

    Bristol, Bristol, United Kingdom Berry Recruitment Full time

    Cleaners with basic DBS required in Bristol city centre for immediate start.This is a part time position working Monday to Friday 15:30 - 19:30 cleaning government offices a 5 min walk from Temple Meads station.Duties include Mopping Hoovering Toilet cleaning Kitchen/dining room cleaning Sanitising touch points

  • Structural/Senior Structural Engineer

    1 week ago

    Bristol, Bristol, United Kingdom Amida Full time

    Join a well-established C&S team in Bristol, with high quality senior, junior and peer level team members around you As part of a larger multidisciplinary consultancy Well established and stable team, with a diverse project sector portfolio, making them resilient to the ups and downs of the market (and keeping the project work varied) High quality office...

  • Associate Director or Technical Director

    1 week ago

    Bristol, Bristol, United Kingdom Amida Full time

    To be the Civil Engineering team lead, within this well-established C&S team in Bristol As part of a larger multidisciplinary consultancy Well established and stable team, with a diverse project sector portfolio, making them resilient to the ups and downs of the market (and keeping the project work varied) High quality office space in BS1, walking distance...

  • Senior Structural Engineer

    1 week ago

    Bristol, Bristol, United Kingdom Amida Group Full time

    Join a well-established C&S team in Bristol, with high quality senior, junior and peer level team members around you As part of a larger multidisciplinary consultancy Well established and stable team, with a diverse project sector portfolio, making them resilient to the ups and downs of the market (and keeping the project work varied) High quality office...

  • Site Supervisor

    1 week ago

    Bristol, Bristol, United Kingdom React Site Solutions Full time

    Site Supervisor required at the start of a sizeable interior fit-out/refurbishment project on an office building in central Bristol.The Site Supervisor will support the Project Manager in the day-to-day running of the site, managing the site labour and subcontractors, overseeing the logistics (material deliveries and waste disposal), ensuring Health & Safety...

  • Apprentice Finance Assistant

    1 week ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Two finance apprenticeship positions have arisen in our team. This is an opportunity to start your finance career working with the Council to regenerate and grow our city.What the team does:***The Growth and Regeneration Finance Team work with services across the Council on growth and regeneration in Bristol. Our work changes day by day, you might be working...

  • Heritage Engineer

    1 week ago

    Bristol, Bristol, United Kingdom Amida Full time

    Join a well-established C&S team in Bristol, with high quality senior, junior and peer level team members around you As part of a larger multidisciplinary consultancy Well established and stable team, with a diverse project sector portfolio, making them resilient to the ups and downs of the market (and keeping the project work varied) High quality office...

  • setting out civil engineer

    1 week ago

    Bristol, Bristol, United Kingdom Bss site services Full time

    Large Rc Frame groundworks contractor require Setting out Engineer using leica TS16 Total station , minium 5 years experience working on RC Frame projectParking available ,Temple mead train station 3 mins walk to siteSite is in Bristol city centre , immediate start up to 6 days a week 07:30 to 17:30 must have proven experience on RC frames cv doc required ,...

  • Structural/Senior Structural Engineer

    1 week ago

    Bristol, Bristol, United Kingdom Amida Group Full time

    Join a well-established C&S team in Bristol, with high quality senior, junior and peer level team members around youAs part of a larger multidisciplinary consultancyWell established and stable team, with a diverse project sector portfolio, making them resilient to the ups and downs of the market (and keeping the project work varied)High quality office space...

  • Renewals Administrator

    1 week ago

    Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full time

    Juice Recruitment is delighted to be supporting a prestigious legal firm with their search for a Renewals Administrator. Their offices are located in the heart of Bristol, just minutes from Bristol Temple Meads. The company are seeking an enthusiastic and proactive person, who wants to professionally develop and learn within a progressive company. Their...

  • Apprentice Finance Assistant

    1 week ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Job description Two finance apprenticeship positions have arisen in our team. This is an opportunity to start your finance career working with the Council to regenerate and grow our city. What the team does: The Growth and Regeneration Finance Team work with services across the Council on growth and regeneration in Bristol. Our work changes day by...

  • Warehouse Operative

    1 week ago

    Bristol, Bristol, United Kingdom WB Employment Ltd Full time

    WB Employment are currently recruiting production operatives for a client in Yatton. (ONLY 4 STOPS FROM BRISTOL TEMPLE MEADS TRAIN STATION 20 MIN JOURNEY)Our client is a rapidly expanding company supplying bespoke aluminum extrusions (Double glazed windows and door frames) to a wide range of market sectors including construction, engineering and...