Customer Service Agent
1 week ago
Client Details
Our client based in Haywards Heath are looking for a Customer Service Agent to help alongside their customer service department and accounting.
Description
The Responsibilites for a Customer Service Agent are:
- Manage inbound and outbound work
- Meet defined productivity targets
- Meet quality standards
- Manage banking cheques, credit cards and direct debits
- Uploading files
- Maintain a high level of knowledge across different products and systems
Profile
The Successful Customer Service Agent will have:
- Excellent communication skills
- both verbal and written
- General IT literacy
- Be a willing & supportive team player
- Good time management and ability to multitask
- Ability to work to targets and under pressure
Job Offer
What's on offer
- 9am 5pm
- 37.5 hours working week
- Good progression
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