People & Culture (HR) Partner - Warner Bros. Studio Tour London (WBSTL) - 6 Month Contract

2 weeks ago

London, Greater London, United Kingdom 6115 Warner Bros. Studios Leavesden Limited Full time

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

Reporting to the Senior People Partner - Tours & Retail, the main purpose of this role is to provide a generalist HR service across the Tours & Retail business; ensuring that WBSTL complies with employment legislation, policies and procedures and operates best practice in all areas of Human Resources.

Your Role Responsibilities...

Be a trusted people partner to Tours & Retail management teams, proactively partnering with them on all people related matters. Develop close working relationships and understanding of business goals and facilitate people and organisational solutions which support the business effectively. Support of day-to-day employee relations (ER) issues - sickness absence, misconduct issues & grievances. Provide daily support in HR general questions and respond in a reasonable timeframe. Be fully conversant in HR policies. Support the new starter process including inductions.

Qualifications & Experience...

Proven HR Advisor/People Partner experience within a multi-function area. Minimum of 2 years operational ER experience. Extensive ER case management and dispute resolution. Up to date Employment Law knowledge. Preferred work experience – Retail, Tour attraction, logistics and distribution, direct to consumer. Ability to take the initiative, using own discretion and skills and work with limited supervision; discreet and able to treat information within the department as highly confidential. Able to build good relationships with internal/ external customers and establish credibility quickly. Analyse data and convert into concise reports; meticulous attention to detail including proof reading.

Department Overview...

Warner Bros. Studios Leavesden (WBSL) is a purpose built, state-of-the-art film and television studio offering one of the largest facilities in the UK. These facilities make Warner Bros. Entertainment the only Hollywood studio to own and operate a production and post-production facility in the UK.

WBSL also have an onsite childcare facility available to WB employees and onsite productions called The WonderWorks and Zone10 - an onsite gym facility to support the physical and mental wellbeing of all our employees.

These facilities make Warner Bros. Entertainment the only Hollywood studio to own and operate a production and post-production facility in the UK.

Following the success of the Warner Bros. Studio Tours in London and Hollywood, Warner Bros. Worldwide Tours and Retail division has built on its experience of visitor engagement, exceptional customer service and innovative merchandise to include experiential retail.

In addition to shops within both Studio Tours, the division also includes Harry Potter New York and the Platform 9 3⁄4 shops at Kings Cross station.

The latest addition to the division is Warner Bros. Studio Tour Tokyo, which opened in summer 2023 and is home to authentic sets, props and costumes from the eight Harry Potter films. Since opening, the Studio Tour has achieved high ratings on Google Reviews and is consistently sold out.

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done...

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

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