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Service Administrator
3 months ago
Job Title: Service Administrator/Medical Secretary at Royal Devon University Healthcare NHS Foundation Trust
Job Summary:
- Provide excellent customer care, supporting patients with empathy and tact during hospital visits.
- Coordinate patient attendance to appointments.
- Handle administrative processes efficiently, including proofreading clinical letters and booking appointments.
- Monitor waiting times and treatment pathways to ensure accuracy.
- Update and manage clinic/theatre bookings and liaise with other health services.
- Support the administrative team by handling telephone calls and resolving patient enquiries.
Main Duties of the Job:
Join the Royal Devon University Healthcare NHS Foundation Trust's exceptional team to contribute to patient care.
About the Company:
Royal Devon University Healthcare NHS Foundation Trust, the largest employer in Devon, provides a wide range of medical services to over 615,000 individuals. From emergency care to specialist services, we offer cutting-edge medical care across Devon and beyond.
Job Description:
Seeking a dynamic individual to join our team as a Service Administrator/Medical Secretary. The ideal candidate will be a motivated team player with strong communication skills, able to work effectively in a hospital environment.
Required Skills:
- Excellent communication and interpersonal skills.
- Proven experience in patient interaction via telephone.
- Strong IT skills and flexibility to adapt to changing departmental needs.
If you are ready for a challenging yet rewarding role, we welcome your application. Come and be a part of our dedicated team that prioritizes patient care.
Working Pattern: Full-time, Monday to Friday between 8:00 - 17:00 (discussed at interview)
Benefits:
At Royal Devon, we offer support for career development, flexible working options, generous annual leave, and access to various staff discounts and benefits such as the NHS Pension Scheme and cycle to work scheme.
Join us in shaping the future of healthcare. We value diversity and inclusivity in our workforce, and we welcome applicants from all backgrounds and abilities.
Be part of our team at Royal Devon University Healthcare NHS Foundation Trust and help us deliver world-class care to our communities.
