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Service Administrator

2 months ago


Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

About the Role

The Royal Devon and Exeter NHS Foundation Trust is seeking a highly motivated and organized Service Administrator to join our Haematology & Oncology Administration team. As a key member of our team, you will be responsible for coordinating and organizing the attendance of patients to outpatient & inpatient Clinics.

Key Responsibilities

  • Coordinate and organize patient attendance to outpatient & inpatient Clinics
  • Ensure all administrative processes and enquiries are dealt with in an efficient and timely manner
  • Act as a point of contact for the Department or specialty, dealing with queries and passing on relevant information to appropriate team members
  • Provide excellent customer care in a calm and professional manner
  • Work collaboratively with the multidisciplinary team to ensure seamless delivery of services

Requirements

  • Strong administration and communication skills
  • Ability to prioritize a workload and manage multiple tasks
  • Empathy and sensitivity when communicating with patients and relatives
  • Flexibility and adaptability in a fast-paced environment

About Us

The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the South West, delivering a wide range of emergency, specialist, and general medical services. We are committed to providing high-quality patient care and are proud to be an inclusive employer, valuing diversity and promoting a culture of inclusivity.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career development and professional growth
  • Flexible working arrangements and work-life balance
  • Access to comprehensive occupational health services and wellbeing activities