Systems Coordinator

2 weeks ago


Shirebrook, Derbyshire, United Kingdom Frasers Group-PJP Full time

To support our operational team and enhance system delivery and reporting.

The Systems & Data Coordinator is a full-time position, reporting into the Systems & Data Manager. The role is diverse, covering all systems and reporting across the business, collaborating with gym and central teams to ensure data availability and efficient processes.

This role will be at our Head Office site in Shirebrook.

Before applying, carefully review the job description to confirm suitability.

Job Description
  • Represent Everlast Gyms as a business ambassador
  • Assist gym teams with remote troubleshooting and training
  • Review, manage, and resolve tickets raised through HALO system
  • Identify issues and report to the Systems and Data manager with solutions
  • Update knowledge articles and training materials for gym & central teams
  • Provide reporting and data for central team departments
  • Test system problems and coordinate with third party support teams for resolution
  • Support department heads with recovery of owed funds
  • Reactively handle ad-hoc Systems & Data tasks as assigned by the Systems & Data Manager
Qualifications
  • Strong interpersonal skills
  • Proficient in Microsoft Office
  • Effective time management and ability to meet deadlines
  • Attention to detail
  • The ability to Think Without Limits
  • Drive to grow and improve
  • Positive and dynamic
  • Flexible, able to work independently and in teams
  • Solution-oriented approach
  • Passion for health and fitness.

Desirable

  • Experience with Leisure Management Systems (preferred)
  • Understanding of Direct Debit schemes.
  • System configuration and administration skills.
Additional Information
  • Think without limits- Act decisively, fearlessly, and bring the team along.
  • Own itand back yourself- Take charge of the essentials, your role, and the outcomes.
  • Be relevant -Relevancy for our people, partners, and the planet.

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