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Systems Coordinator
5 months ago
- Represent Everlast Gyms as an ambassador for the business
- Support gym teams with remote troubleshooting and training
- Reviewing, managing and taking action to resolve tickets raised through our HALO system
- Identify pain points and report to the Systems and Data manager along with any solutions
- Update basic knowledge articles and training materials for our gym & central teams
- Provide reporting and data for various departments within the central team
- Testing system issues and liaising with third party support teams to resolve
- Supporting department heads with recovery of monies owed
- Working reactively on ad-hoc Systems & Data related tasks as required by the Systems & Data Manager
- Think without limits - Think fast, fearlessly, and take the team with you.
- Own it and back yourself - Own the basics, own your role and own the results.
- Be relevant - Relevant to our people, our partners and the planet.
- Excellent interpersonal skills
Experience of Leisure Management Systems (desirable) Knowledge of Direct Debit schemes. System configuration and administration skills.