Customer Training Support Advisor

2 weeks ago


Nottingham, Nottingham, United Kingdom Experian Full time
Full-time

Role Type:
Hybrid

Department:
Customer Service

Schedule:
Full Time

Full & Part-time roles available


All roles will begin with 12 weeks of classroom based training running from 09:00AM - 17:30PM at our office in NG2.


Following completion of training, this will move to a hybrid working model with 2 days per week in the office.

Rotational shift pattern Monday - Saturday (8am/7:15pm).


This is an exciting opportunity to join our dedicated Experian Consumer Service team where every day you will have the opportunity to make a positive difference to the lives of our customers.


You'll have the chance to impress every time by delivering the highest level of customer experience, and in return will receive ongoing development and career progression opportunities.

Support customers with queries via inbound telephone calls, emails or our live webchat facility

Provide a great and memorable customer experience

Understand regulatory requirements and remain compliant

Proven experience & passion for delivering an outstanding customer experience

We will teach you the rest with our fantastic training programme and ongoing coaching.

DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian is the world's leading global information services company.

We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.

For more than 125 years, we've helped economies and communities flourish – and we're not done.


We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.



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