Returns & Queries Administrator

2 weeks ago


Bedford, Bedford, United Kingdom Tracy Kenny - Recruiter Full time

My client is an extremely successful player within their industry They are looking to recruit another Returns & Queries Administrator to work within their friendly team.

Please be aware that this is an extremely busy roleRole:
This is an extremely busy and varied role.

You will be responsible for implementing the companies return policies, processing returns, dealing with customers phone calls and emails, following up all paperwork whilst maintaining a high level of customer service.

You will be liaising with various departments and utilising different systems within the business to ensure that returns are completed within the expected time frame.

You will be required to work from 8.30am - 5pm Monday to Friday (40 hours per week) and take a 30 minute lunch break.


About you:


My client is looking to recruit a level headed candidate with a great deal of common sense who is a logical thinker who is used to working within a fast paced environment.

You will need have proven commercial administration/customer service experience to be considered for this role. A candidate with returns experience would be beneficial but not essential.
As a Returns & Queries Administrator you will play a key role in the business.

The ideal candidate will have strong organisational skills, customer service experience, attention to detail, the ability to multitask effectively, be computer literate and be a team player.


Benefits:
* 25 days holiday plus bank holidays
  • Free parking
  • Pension
  • Great team environment


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