Bodyshop Receptionist/ Administrator

7 days ago


Carrickfergus, United Kingdom SERE Ltd Full time

Bodyshop Receptionist/ Administrator
SERE Bodytech is looking for a Bodyshop Advisor to join their team.

As a family run organisation, SERE Group prides itself on our business values promoting passion and innovation in the growing Northern Ireland automotive market.


Bodytech is a well established, state-of-the-art accident repair centre providing crucial repair and maintenance services and comprehensive accident management solutions.

Due to the company's growth, Bodytech require a Bodyshop Advisor to join their exciting and fast paced team.

What we offer:

-
Salary: £23,000:

  • 22 days holidays plus bank holidays
  • Company Pension Scheme
  • Inhouse training will be provided
  • Long service and loyalty incentives
  • Cycle Scheme
You must have the following essential skills, qualities and experience:

  • GCSE (or equivalent) English Language and Maths at Grade C or above
  • High level of aptitude for administrative tasks.
  • First class administration, communication and organisational skills.
  • Good working knowledge of Microsoft Office products.
  • Experience in a fast paced customer facing/ administrative department.
  • A wellpresented individual with a confident and friendly manner.
  • Motor trade, Automotive or Car Dealership experience is preferred but not essential.
-
Eligible to work in the UK and a valid driving License is essential for this position

Role & Responsibilities:

  • Maintaining exceptionally high customer service levels remaining professional and courteous at all times.
  • Ensuring customers are greeted in a professional and timely manner.
  • Immediate raising of customer repair orders, costing and closing of repair orders.
  • Create customer bookings and provide regular communication/updates on repair work and expected vehicle completion.
  • Assist customers with the collection and delivery of vehicles.
  • Process invoicing, insurance tasks and accounting responsibilities ensuring payments are completed prior to the vehicle being released.
  • Manage customer complaints in an efficient and professional manner.
  • The production of daily monthly reports as requested and assist in the improvement of departmental processes.
  • Any other duties are carried out as required.

Job Types:
Full-time, Permanent

Salary:
£23,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme

Schedule:

  • Monday to Friday

COVID-19 considerations:
SERE Motors continue to adhere to all government safety guidelines.

Work Location:
One location

Application deadline: 06/10/2021

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