Bodyshop Receptionist/ Administrator

**Bodyshop Receptionist/ Administrator**

SERE Bodytech is looking for a Bodyshop Advisor to join their team. As a family run organisation, SERE Group prides itself on our business values promoting passion and innovation in the growing Northern Ireland automotive market.

Bodytech is a well established, state-of-the-art accident repair centre providing crucial repair and maintenance services and comprehensive accident management solutions. Due to the company’s growth, Bodytech require a Bodyshop Advisor to join their exciting and fast paced team.

**What we offer**:

- **Salary: £23,000**:

- 22 days holidays plus bank holidays
- Company Pension Scheme
- In-house training will be provided
- Long service and loyalty incentives
- Cycle Scheme

You must have the following essential skills, qualities and experience:

- GCSE (or equivalent) English Language and Maths at Grade C or above
- High level of aptitude for administrative tasks.
- First class administration, communication and organisational skills.
- Good working knowledge of Microsoft Office products.
- Experience in a fast paced customer facing/ administrative department.
- A well-presented individual with a confident and friendly manner.
- Motor trade, Automotive or Car Dealership experience is preferred but not essential.
- **Eligible to work in the UK and a valid driving License is essential for this position**

**Role & Responsibilities**:

- Maintaining exceptionally high customer service levels remaining professional and courteous at all times.
- Ensuring customers are greeted in a professional and timely manner.
- Immediate raising of customer repair orders, costing and closing of repair orders.
- Create customer bookings and provide regular communication/updates on repair work and expected vehicle completion.
- Assist customers with the collection and delivery of vehicles.
- Process invoicing, insurance tasks and accounting responsibilities ensuring payments are completed prior to the vehicle being released.
- Manage customer complaints in an efficient and professional manner.
- The production of daily monthly reports as requested and assist in the improvement of departmental processes.
- Any other duties are carried out as required.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday

COVID-19 considerations:
SERE Motors continue to adhere to all government safety guidelines.

Work Location: One location

Application deadline: 06/10/2021