Receptionist

1 week ago

Portsmouth, Portsmouth, United Kingdom Age UK Portsmouth Full time

Age UK Portsmouth (AUKP) is an independent charity which provides high quality and accessible services for adults and elderly people living in the City of Portsmouth.

The charity generates funds through specific service provision contracts, charitable grants, donations, sales of age-relevant insurance, mobility support products, legacies and via statutory bodies.


Function of the Post:

  • Proactively support and administer Reception duties with, and as required by your Line Manager
  • To provide comprehensive, professional reception and administrative support to ensure the smooth functioning of AUKP service provision.
  • To provide general guidance and signposting towards all AUKP services, products and staff expertise within the Bradbury Centre
  • To support colleagues to improve the lives of older people, whilst aiding the generation of additional income for Age UK Portsmouth.
  • To maintain centre supply levels by checking stock, notifying line manager as to replacement needs or placing orders as appropriate.
  • To recruit, induct and provide ongoing support for reception volunteers.

Principle Accountabilities:

  • Support the organisation of the Reception area ensuring smooth government of front of house activities
  • Work closely and collaboratively with at least one other colleague and volunteers to provide an efficient and effective administrative and reception service.
  • Participate in team meetings regarding service planning and provision to support the review of systems and processes to ensure best practice.
  • Set up and manage appointment schedules, ring back processes and face to face sales opportunities.
  • Complete and update electronic Reception Diary to coordinate Meeting Room bookings and facilitate subcontractor service bookings all of which generate commission income for the charity.
  • Access and be fully aware of daily content of all 'shared' electronic diaries so that you are informed and prepared to respond to enquiries concerning staff particularly the CEO's availability and/or 'fielding' of supposed 'friend' or sales calls.
  • Liaison with charity departments and services to improve and enhance sales opportunities and to signpost clients efficiently and effectively.
  • Shared responsibility for general building/office and staff security including awareness, coordination and control of staffonly access to Key Safe contents.
  • Inform the Line Manager of any specific and/or task related requirements and provide regular management reports in a timely manner.
  • Undertake specific tasks or projects to agreed quality standards and timeframes. This may include the collation of data for report purposes or participation in open days etc.
  • Support all departments with basic administrative tasks including data entry, office management, envelope stuffing, scanning and archiving.
  • Undertake any other duties as required by the Line Manager and/or Executive Team.

Person Specification

Principal Attributes and Person Specification:
Essential for the post

  • Be the welcome face/voice of AUKP
  • Good working knowledge of Internet Explorer, Microsoft 365, Word, Excel and Outlook
  • Skilled organisational ability and the ability to be selfmotivated.
  • Ability to work on own initiative and as part of a team.
  • An understanding of the demands of voluntary sector work
  • An understanding of the need to always portray a professional image.
  • An understanding and empathy towards the needs of older people
  • Confident communicator with excellent interpersonal and listening skills.
  • An understanding of the need for confidentiality and a positive attitude to equal opportunities.

Experience

  • Reception and customer service experience or appropriate environment working essential.
  • Ability to absorb, understand and discreetly retain personnel/client information.
  • Ability to manipulate data and produce accurate reports and information.
  • High standard oral and written communication skills
  • Excellent administrative skills and attention to detail
  • Proven ability to deliver results against targets and prioritise workloads.
  • Basic understanding of the Voluntary Sector.

Other Duties:


You are required to undertake such other duties appropriate to the grade and content of the work as may reasonably be required of you.

Therefore, the list of duties in this job profile should not be regarded as exclusive or exhaustive.

Please note that, in consultation with you, AUKP reserves the right to update your job profile to reflect changes in, or to, your post.


Diversity


AUKP believes that everyone has the right to be treated equally and that the diversity of individuals and groups should be embraced, valued, and respected.

AUKP is committed to eliminating any form of discrimination be it direct, indirect,harassment or victimisation, and to support this, AUKP has several policies with which you should be both familiar and compliant.

All policies are available on the Charity's 365 Sha

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment is looking for an Admin Receptionist in Portsmouth to work with a Facilities Management company.About the job: Wednesday, Thursday and Friday ONLY 24 Hours per week- £10 p/h The Admin Receptionist is responsible for providing administrative and receptionist support to the Airbus office.Key Responsibilities: Manage the front desk,...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Richmond Motor Group Full time

    Are you smart, friendly and welcoming? If so, we want to hear from youRichmond Motor Group are a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with.We have an exciting opportunity for a Receptionist to join our front...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Marshall Motor Group Full time

    Receptionist:Job descriptionRole: ReceptionistLocation: Mercedes Benz Of PortsmouthHours: Saturday 8:00am to 17.00PM and Sunday 10:30AM to 16:30PMSalary: National living wageBenefits: life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more**Who we areMarshall Motor Group is one...

  • Medical Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Re:Cognition Health Full time

    Are you ready to be the welcoming face of our dynamic medical team? Do you thrive in a fast-paced environment and excel at juggling multiple responsibilities? If you're nodding along, we have an exciting opportunity waiting just for you We're in search of a dedicated Medical Receptionist to become a vital part of our bustling team in the vibrant city of...

  • Receptionist

    4 weeks ago

    Portsmouth, Portsmouth, United Kingdom Portsdown Group Practice Full time

    Do you have a keen interest in health care?Do you get job satisfaction from helping people?We are currently looking for experienced receptionists to join our growing administration team. If you can work under pressure to high standards, are flexible and reliable, with excellent interpersonal and communication skills, and can deliver a high quality of care in...

  • Receptionist

    4 weeks ago

    Portsmouth, Portsmouth, United Kingdom Portsdown Group Practice Full time

    Do you have a keen interest in health care?Do you get job satisfaction from helping people?We are currently looking for experienced receptionists to join our growing administration team. If you can work under pressure to high standards, are flexible and reliable, with excellent interpersonal and communication skills, and can deliver a high quality of care in...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Solent NHS Trust Full time

    Job summary We are seeking a friendly and professional receptionist to join our team at Jubilee Unit, working Monday to Friday, 15:30 - 20:00 each day. As a receptionist, you will be the first point of contact for the Unit, providing exceptional customer service and ensuring a positive experience for all. Here at Jubilee Unit we work in collaboration...

  • Dental Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Perfect Smile Portsmouth Full time

    Job Title: Dental ReceptionistSalary: Dependent on ExperienceMain Duties and Responsibilities but not limited to:Be the face of our practice providing a great first impression Booking and amending appointments, answering the phone and updating patient records Supporting the Practice Manager and clinical team with the smooth running of the practice Informing...

  • Dental Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Perfect Smile Portsmouth Full time

    Job Title: Dental ReceptionistSalary: Dependent on ExperienceWorking hours:Monday 08:45-17:45Tuesday 08:45-17:45Wednesday 08:45-17:45Thursday 08:45-17:45Friday 08:45-17:45(Full or Part Time considered)Main Duties and Responsibilities but not limited to:Be the face of our practice providing a great first impression Booking and amending appointments, answering...

  • Receptionist/administration

    1 week ago

    Portsmouth, Portsmouth, United Kingdom SOUTHERN SELF DRIVE Full time

    We are a family-run company in it's 3rd generation that has been operating for almost 60 years. As the largest independent vehicle rental company in the South of England, we're looking to take on a new receptionist to join our close-knit team in the Portsmouth area.What does a receptionist do at SSD? Greet customers politely when entering reception. Serve...

  • Telephonist/receptionist X2

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Quality Solicitors Full time

    This role involves travelling and providing cover for all offices, so a driving license is essential:We are looking to recruit a Telephonist/Receptionist (x2), who will provide cover for all of our offices - Seaford/Newhaven/Peacehaven/Eastbourne/HailshamThe primary function of the role is to provide excellent customer service to clients as they contact the...

  • Nights Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Premier Inn Full time

    We're currently recruiting in our Portsmouth (Port Solent) Premier Inn. Working 24 hours per week, paying up to £11.30 per hour.Nights ReceptionistHOTEL NAME:Portsmouth (Port Solent) Premier InnLOCATION:Portsmouth (PO6 4FB)HOURS:24 hours per weekSALARY:Up to £11.30 per hourAt Premier Inn, we do our hotel jobs differently. Award-winning training. All the...

  • Medical Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Derby Road Practice Full time

    Primary Responsibilities The following are the core responsibilities of the receptionist.There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Village Hotels - Portsmouth - Reception Nights Full time

    Receptionist - Days & EveningsFirst impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Mitie Full time

    ReceptionistAn opportunity to join an experienced, versatile team, delivering first class services to the Defence Science and Technology Laboratory at Portsdown West. Previously security cleared personnel are particularly encouraged to apply.Position OverviewMain Responsibilities Provide a reception facility, acting as first point of contact for general...

  • Receptionist - Portsmouth

    4 weeks ago

    Portsmouth, Portsmouth, United Kingdom Grosvenor Casinos Full time

    Receptionist - PortsmouthCompany DescriptionGrosvenor Casino, PortsmouthGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. ...

  • Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Solent NHS Trust Full time

    Job summary We are currently looking for a full-time Inpatient Receptionist to join our busy Inpatient Administration Team based at The Orchards, Portsmouth (onsite parking available). You will manage calls from patients/carers/professionals whilst also greeting them in person when attending the ward. You will support ward staff, ward managers and...

  • Business Administration Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom The E C Roberts Centre Full time

    Job AdvertAre you passionate about delivering top-notch customer service with a flair for working with numbers?Any family can fall on hard times and find it difficult to make ends meet. For the last 30 years our amazing team of talented professionals have helped vulnerable families in challenging circumstances to feel less alone. Our team promotes the belief...

  • Health Club Receptionist

    1 week ago

    Portsmouth, Portsmouth, United Kingdom Mosaic Spa & Health Clubs Full time

    Pompey Health & Fitness (formally Roko Portsmouth) is a 2,000-member health club located at Portsmouth Football Club training ground facilities.We are seeking to recruit a highly motivated Health Club Receptionist to join the team at Pompey Health & Fitness.This position would suit someone who is bubbly, enjoys working with people and has a genuine interest...

  • Night Receptionist ~ Night Shifts ~ 2 Shifts Per

    1 week ago

    Portsmouth, Portsmouth, United Kingdom The Royal Maritime Club Full time

    The Royal Maritime Hotel is a 100 bedroom 3* hotel with extensive leisure and banqueting facilities. Situated close to Portsmouth's historic dockyard, the Club has charitable status and is steeped in Naval history.We are licensed for marriage and civil partnership ceremonies, and have numerous banqueting and event suites, which include a ballroom...