Night Receptionist
1 week ago
Located in the heart of central London, The Lincoln Suites is an aparthotel overlooking London's famous Kingsway. Superbly located a stone's throw from Covent Garden and Soho.
We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.
Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
If you love delivering Customer Service, are Passionate about being part of a team with Spirit and Personality and believe there is no second best when driving key profit in a hotel that breaks the mould of a traditional full-service operation, then please read on as you're somebody we want within our Lincoln Suites team.
All our rooms are Suites with more living and working space than you would find in a conventional hotel guest room.
Reporting to the Guest Services Manager, your core purpose will be:DUTIES & RESPONSIBILITIES:
Key Tasks
- To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximise hotel sales.
- To ensure that you are aware of hotel availability and take every opportunity to maximise room sales. Increase room revenue by supervising effectiveness of room category upselling.
- To anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments.
- Ensure that all charges are correctly posted to the guest's bills following the standard procedures.
- Deal with cash, cheque, and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately.
- Ensure all messages received for guests are passed on accurately and as quickly as possible.
- Carry out security checks at regular intervals with special emphasis on security, fire and safety.
- Check hotel guests in and out and assist with luggage when required.
- To operate the hotel switchboard and deal with all internal and external calls, according to procedure.
- Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
- Actioning of early morning calls at the time specified and to the standards laid down.
- Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
- To complete all relevant training as and when required.
- To show willingness to take on additional responsibilities when necessary.
- To have a thorough knowledge of and adherence to the law with regards to the following company regulations:
- Fire regulatins and night time evacuation procedures
- Health and Safety regulatins
- First aid prcedures
Experience Required:
- Previous experience on Customer Service role
- Ability to communicate clearly and concisely
- Customer focused "No problem mentality"
- Smart professional appearance
- Passionate about Standards
- Keen eye for details
- Excellent organisational skills
- A sense of humour
- You need to be a 'Night Owl'
Nice to have:
- Hotel reception experience
- MEWS PMS experience
- Ability to work without supervision
- Competent IT skills
Excellent Company Benefits:
- Competitive Salary £26,000 per annum
- Exclusive employee discounted rate to Cycas managed hotels.
- Reward & Celebration program
- Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe
- Free Healthcare plan
- Pension
- Continuous paid Training & Development opportunities
- We take having fun seriously.
_We are too 'CYCAS' to be grumpy..... It's not over until we get a smile_
-
Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award winning hotels throughout Europe_
If you believe you have what it takes and want to be a part of our team, then we want to hear from you
-
Hotel Receptionist
1 week ago
City of Westminster, Greater London, United Kingdom Gen Hospitality Full timeA boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team.DUTIES AND RESPONSIBILITIES Welcome guests upon arrival. Supporting with operations such as bookings, concierge services. Respond to all guest questions and requests. Delivering exceptional customer service Coordinating...
-
Spa Attendant
2 weeks ago
Westminster, South West London, United Kingdom Nobu Hotel London Portman Square Careers Full timeTHE ROLE OF SPA ATTENDANT As a Spa Attendant you will be responsible for maintaining the spa and wellness areas and working as a support for the receptionist team. You should uphold the highest standards and ensure the guest experience is always in line with Nobu Hotel London Portman Square standards. Your tasks will include but will not be limited...
-
Night Receptionist
1 week ago
City of London, United Kingdom PPHE Hotel Group Full timeNewly opened Hotel Night ReceptionistWe are recruiting for Night Receptionist for one of the Coolest New Hotel in Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on...
-
Night Hotel Receptionist
3 days ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering exceptional customer service -...
-
Night Hotel Receptionist
2 months ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique and Italian inspired Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering...
-
Night Hotel Receptionist
3 weeks ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique and Italian inspired Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering...
-
Night Hotel Receptionist
2 weeks ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique and Italian inspired Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering...
-
Night Receptionist
1 week ago
Isle of Wight, United Kingdom Whitbread Full timeNights Receptionist**HOTEL NAME: Isle Of Wight (Newport) Premier InnLOCATION:Newport (PO30 2DN)HOURS:16 Hours per weekSALARY:Up to £11.60 per hour**At Premier Inn, we do our hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work before. And brilliant career prospects with the UK's biggest hotel brand....
-
Hotel Receptionist
3 weeks ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering exceptional customer service -...
-
Hotel Receptionist
2 weeks ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering exceptional customer service -...
-
Night Receptionist, Fraser Suites
2 weeks ago
Glasgow City, United Kingdom Frasers Hospitality Careers Full timeNIGHT RECEPTIONIST, FRASER SUITESRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Rate of Pay / Hours - £25,376 / 40 hours per weekType of Contract – Full Time, PermanentLocation – Merchant City, GlasgowFrasers Hospitality, a member of Frasers Property Group, is a global hospitality...
-
Night Receptionist/auditor
1 week ago
Isle of Mull, Argyll and Bute, United Kingdom Isle of Mull Hotel & Spa Full timeJob Ref:CH1485Branch:Isle of Mull Hotel SpaLocation:Isle Of Mull, ArgyllshireSalary/Benefits:£11.50 per hour plus extensive benefits package + service charge up to £2000 per yearContract type:PermanentHours:Full TimeShift pattern:Dependent on business needs, with flexibility with hours during low seasonPosted date:22/08/2023Closing date:05/10/2023We're...
-
Hotel Receptionist
3 weeks ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering exceptional customer service -...
-
Receptionist
2 weeks ago
Isle Of Arran, United Kingdom Kinloch Hotel Full timeJob Summary: We are seeking a friendly and professional Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive impression of our organization. Previous experience in a Hotel environment ideal but not essential as full training will be given....
-
Night Receptionist
1 month ago
The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full timeWe have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for…golf. We have an exciting year...
-
Night Receptionist
4 weeks ago
The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full timeWe have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for…golf. We have an exciting year...
-
Receptionist
3 weeks ago
Isle of Man, United Kingdom Nedbank Private Wealth Full time**Receptionist - Temporary**: We have an excellent opportunity for a receptionist within our secretarial team based in the Isle of Man office. The job holder will be the first point of contact and greet/welcome external and internal clients to the bank in a professional and friendly manner and ensure the reception area is kept neat and tidy at all times. The...
-
Night Manager
1 week ago
Bristol (City Centre), United Kingdom YHA Full timeNight Manager - YHA BristolYHA Bristol are looking to recruit a Night Manager for 25+ hours per week.YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel's bustling bar and stylishly...
-
Night Manager
3 weeks ago
Bristol (City Centre), United Kingdom YHA Full timeNight Manager - YHA BristolYHA Bristol are looking to recruit a Night Manager for 25+ hours per week.YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel's bustling bar and stylishly...
-
Night Manager
3 weeks ago
Bristol (City Centre), United Kingdom YHA Full timeNight Manager - Bristol, City of BristolYHA Bristol are looking to recruit a Night Manager for 25+ hours per week.YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel's bustling bar and...
-
Night Manager
1 week ago
Bristol (City Centre), United Kingdom YHA Full timeNight Manager - Bristol, City of BristolYHA Bristol are looking to recruit a Night Manager for 25+ hours per week.YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel's bustling bar and...
-
Hotel Receptionis
2 months ago
Westminster, United Kingdom Gen Hospitality Full timeA boutique and Italian inspired Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team. **DUTIES AND RESPONSIBILITIES** - Welcome guests upon arrival. - Supporting with operations such as bookings, concierge services. - Respond to all guest questions and requests. - Delivering...