Night Receptionist

1 month ago

The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full time

We have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for…golf. We have an exciting year ahead at The Belfry, continuing with our extensive refurbishment and expansion and then hosting The British Masters in August 2024.

 

The reception team at The Belfry Hotel & Resort make it their number one priority to deliver an outstanding, lasting impression to all guests arriving and departing at the Resort. The reception team possess excellent customer service skills and identify opportunities to excel on customer experiences. No task will be too big or small when it comes to our guests needs.

 

Salary 


The on-target earning potential for this role is £11.48 - £12.04 per hour, compromising of a base hourly rate of £10.88 - £11.44 plus a qualified estimate of £0.60 gratuities per hour.

 

About the role

This role is on a zero-hours contract, you will be working overnight shifts, from 10 pm until 6:30 am.

 As a Receptionist for The Belfry Hotel & Resort you will make it your number one priority to deliver an outstanding, lasting impression to all guests arriving and leaving the resort. No task is too big or small when it comes to our guests’ needs.

As a Receptionist it will be your role to:

  • Ensure the efficient running of reception on a daily basis
  • Register guests into the hotel and check them out, deposit valuables into
  • Issue guests keys ensuring that the hotel policy is adhered to
  • Provide excellent guest service, resolving problems when they arise and identifying opportunities to make guests’ experiences memorable and enjoyable

 

About you

 

  • Excellent customer service skills with a genuine desire to deliver exceptional experiences to each and every guest
  • Experience working in a hotel would be preferred but is not necessary
  • Experience working with Opera is preferred but not essential

 

Belfry Benefits


Wellness

 

·       Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

·       Team social events throughout the year

·       Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’

·       The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

·       Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want

·       Healthcare schemes: life assurance, 24-hour GP, health cash-plans

·       Employee Assistance Programme

·       The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

 

 

Showing some appreciation

 

·       Long service awards

·       Additional paid holiday for long service

·       Reward Vouchers

·       Free meals on shift in our canteen

·       Annual Belfry awards

·       Team appreciation events

·       Fantastic resort discounts across restaurants, bars, retail, and golf

·       Bed & Breakfast from £35 per room

·       Free staff parking

·       Subsidised taxi service for those who don’t drive

·       Live-in accommodation for up to 3 months

·       Relocation bonuses

 

Learning & Development

 

·       Excellent training and career opportunities

·       Internal career pathways programmes

·       Access to The Belfry Campus Learning

·       Commitment to developing our team through apprenticeship programmes

 

Making a difference

 

·       Belfry ESG committee, dedicated to delivering an environmentally sustainable business

·       Supporting industry, local and national charities

·       Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes

 




  • Night Receptionist

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time

    Night Receptionist - Sutton ColdfieldWe have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous We...

  • Night Receptionist

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time

    Night Receptionist - Sutton ColdfieldWe have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous We...

  • Night Receptionist

    4 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Hotel and Resort Full time

    We have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have an exciting year...

  • Night Receptionist

    4 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Hotel and Resort Full time

    We have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have an exciting year...

  • Night Receptionist

    3 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Full time

    We have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have an exciting year...

  • Night Receptionist

    3 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Full time

    Night Receptionist - Sutton ColdfieldWe have a fantastic opportunity for a Night Receptionist to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous...

  • Night Receptionist

    1 week ago

    Enfield Town, Greater London, United Kingdom Holtwhites Hotel Full time

    Holtwhites Hotel, located in Enfield, is looking for a Night Receptionist.We are looking for someone who is responsible, polite, well presented, honest, and flexible.Your duties will include: Receptionist duties Operating hotel computer booking system Dealing with checking in and checking out of guests Taking bookings Cash handling and reconciliation...

  • Night Receptionist

    2 weeks ago

    Sutton Coldfield, United Kingdom Premier Inn Full time

    We're currently recruiting in our Birmingham North (Sutton Coldfield) Premier Inn. Working 16 hours per week, paying up to £11.42 per hour. **Nights Team Member - Birmingham North (Sutton Coldfield) Premier Inn -** Hotel** Come and be a Nights Team Member at Birmingham North (Sutton Coldfield) Premier Inn. As the go-to for our hotel overnight guests, use...

  • Night Receptionist

    1 week ago

    City of London, United Kingdom PPHE Hotel Group Full time

    Newly opened Hotel Night ReceptionistWe are recruiting for Night Receptionist for one of the Coolest New Hotel in Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on...

  • Night Receptionist

    1 week ago

    Isle of Wight, United Kingdom Whitbread Full time

    Nights Receptionist**HOTEL NAME: Isle Of Wight (Newport) Premier InnLOCATION:Newport (PO30 2DN)HOURS:16 Hours per weekSALARY:Up to £11.60 per hour**At Premier Inn, we do our hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work before. And brilliant career prospects with the UK's biggest hotel brand....

  • Night Auditor

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom ibis London Sutton Point Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Hotel Receptionist

    3 weeks ago

    Sutton Coldfield, United Kingdom Lea Marston Hotel Full time

    **Paid overtime + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.** We are now...

  • Front of House

    4 weeks ago

    Kentish Town, United Kingdom The Stay Club Full time

    The Stay Club Kentish Town is looking for a Night Receptionist to join our Front of House team! **RESPONSIBILITIES** - Welcome and engage with residents by maintaining a positive and friendly attitude - Accurately processing financial transactions, guest billing and reception float - Ability to work in a pressurized environment and maintain professional...

  • Receptionist

    6 days ago

    Royal Tunbridge Wells, United Kingdom Essence at the Pantiles Full time

    '''Duties''' As a Receptionist, you will be the first point of contact for our company. Your friendly and professional demeanor will create a positive impression for our guests and clients. - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone...

  • Hotel Receptionist

    1 week ago

    Enfield Town, Greater London, United Kingdom Holtwhites Hotel Full time

    Holtwhites Hotel, located in Enfield, is looking for a part-time receptionist.We are looking for someone who is responsible, polite, well presented, honest, and flexible.Your duties will include: Receptionist duties Operating hotel computer booking system Dealing with checking in and checking out of guests Taking bookings Cash handling and reconciliation...

  • Receptionist

    3 weeks ago

    Royal Tunbridge Wells, United Kingdom Essence at the Pantiles Full time

    '''Duties''' As a Receptionist, you will be the first point of contact for our company. Your friendly and professional demeanor will create a positive impression for our guests and clients. - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone...

  • Night Receptionist/auditor

    1 week ago

    Isle of Mull, Argyll and Bute, United Kingdom Isle of Mull Hotel & Spa Full time

    Job Ref:CH1485Branch:Isle of Mull Hotel SpaLocation:Isle Of Mull, ArgyllshireSalary/Benefits:£11.50 per hour plus extensive benefits package + service charge up to £2000 per yearContract type:PermanentHours:Full TimeShift pattern:Dependent on business needs, with flexibility with hours during low seasonPosted date:22/08/2023Closing date:05/10/2023We're...

  • Night Auditor

    3 weeks ago

    Sutton, United Kingdom ibis London Sutton Point Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Night Receptionist

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Premier Inn Full time

    We're currently recruiting in our Royal Tunbridge Wells Premier Inn. Working 24 hours per week, paying up to £11.52 per hour. Nights Team Member - Royal Tunbridge Wells Premier Inn - Hotel Come and be a Nights Team Member at Royal Tunbridge Wells Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and...

  • Receptionist

    2 weeks ago

    Isle Of Arran, United Kingdom Kinloch Hotel Full time

    Job Summary: We are seeking a friendly and professional Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive impression of our organization. Previous experience in a Hotel environment ideal but not essential as full training will be given....