Dispenser

7 days ago

Ilminster, Somerset, United Kingdom Church View Medical Centre Full time

JOB TITLE:

DISPENSER

REPORTS TO:
THE LEAD
DISPENSER

HOURS:
Negotiable

QUALIFICATION:
NVQ level 2 pharmacy services

  • Church view medical centre is a rural practice based in Broadway, Ilminster. We are a 300 patient practice with 2 GPs who are supported by Nursing, reception and dispensary teams. _

Job Summary:


The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous, and efficient way.


Assist in the preparation, dispensing and issue of prescribed medication and assist with stock control, ordering, general cleanliness, and re-stocking of the dispensary.


Duties and Responsibilities:

To work in accordance with the Dispensary SOPs at all times.

This includes but not exclusive to the following:

  • Issuing stock items and prepared prescriptions
  • Collection of prescription charges/checking patient exemption statements
  • Cash handling and when necessary, banking
  • Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage, helping with end of year stock count.
  • Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers' instructions.
  • Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook on duty days.
  • Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.
  • Maintaining full and accurate records of all dispensing transactions both on computer systems and paper recording.
  • Undertaking other reasonable duties within the framework of the post as directed by the Lead Dispenser.

Confidentiality:

  • While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
  • Making effective use of training to update knowledge and skills.
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

  • Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
  • Work effectively with individuals in other agencies to meet patient's needs

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