Dispensary Team Leader

6 months ago

Ilminster, United Kingdom SUMMERVALE SURGERY Full time

Being an expert in all aspects of the clinical system and be able to train other team members, in the best use of the system Report to the Practice Manager any significant events relating to Dispensary Ensuring compliance with CQC regulations and standards Producing data for DSQS Reviewing and updating Dispensary SOPS Preparing overtime rotas and bringing them to the attention of the team Overseeing the Dispensary teams annual leave, liaising with the Practice Manager where appropriate The overseeing of the endorsing and counting of all prescriptions Prescription queries being dealt with in a timely manner Ensuring the team action all of their tasks effectively Ensuring overtime is brought to the attention of the team Ensuring that returned medication is disposed of appropriately Ensuring controlled drugs are dispensed with in accordance with practice policy Ensuring that all returned controlled drugs are disposed of and recorded correctly Safe disposal of returned and / or out of date medicines The overseeing of the ordering of the Dispensary NHS stationary The monitoring of drugs costs to ensure that we are purchasing at best price. Overseeing the dispensers responsible for checking all medicines dispensed, ensuring there are no discrepancies Dispensing medicines to the entitled population safely and accurately Collecting prescription charges in accordance with dispensary protocol Maintaining stock levels within the dispensary, liaising with the Dispensers to facilitate reordering Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable Ensuring all repeat prescriptions are processed within a 72 hour time frame Providing patients with advice regarding all prescription matters Process prescription requests via email, phone, face-to-face and online Processing Dossett boxes Completing monthly returns in conjunction with the SOP Maintaining a clean and safe working environment at all times Maintain accurate records at all times, read coding entries appropriately Assisting in the training and development of dispensary staff Assisting in the writing of appraisals for dispensary staff To be responsible for planning and allocating work for all dispensary staff Cross reference number and value of prescription charges against statements, ensuring accuracy Effectively coordinating repeat prescriptions requests via telephone, email, online, repeat ordering and over the counter On a monthly basis deal with uncollected medication in accordance with current policy Effectively manage stock levels within the dispensary, ensuring adequate levels are held, minimising wastage and expenditure Promote a safe an effective working environment, conforming to legislation, ensuring drugs are stored appropriately within temperature parameters and securely Effective management of the cold chain process, ensuing all staff are aware of the requirement to accurately record temperatures and store items appropriately Conduct stocktakes in accordance with guidance (when required) Prepare invoices for payment, liaising with the Deputy Practice Manager as required Assist with QOF targets Responsible for the effective line management, appraisal and development of dispensary staff Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance To line manage the dispensary staff in accordance with current practice policy

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