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Business Change Analyst
3 months ago
Business Change Analyst at a Leading Commercial Energy Supplier in Leeds
Join the team at one of the fastest-growing and highly-rated commercial energy suppliers in the UK. They are in need of a Business Change Analyst to join their dynamic IT team at the Guiseley head office in Leeds.
Responsibilities Include:
- Investigate, resolve, and manage system issues in collaboration with key business users and third-party suppliers.
- Explore ways to improve business operational processes by working closely with key stakeholders.
- Identify, propose, and agree on system changes.
- Develop and maintain business process maps and work instruction documents.
- Analyze data to identify issues, trends, and performance metrics.
- Develop test plans and test new system releases and changes.
- Create user training materials.
- Help deliver projects that enhance processes, business, and reputation.
The Ideal Candidate:
- A good understanding of the UK gas and electricity markets.
- Experience with Ensek's Ignition platform or equivalent products.
- Proficiency in analysing data using Excel and/or PowerBI/Fabric.
- Skilled at mapping business processes using Visio and/or Lucidchart.
- An analytical and inquisitive mindset.
- A methodical and structured approach to problem-solving.
- Excellent verbal and written communication skills.
- Attention to detail.
- Ability to work independently, demonstrating drive and initiative.
- Self-motivated and focused on continually achieving and exceeding targets.
- A team player, willing to share ideas and techniques with colleagues to improve the business.
- Qualification in LEAN methodologies such as Six Sigma (preferred) or a desire to achieve one.
- A project management qualification, such as PRINCE2, or a desire to achieve one.
Why Join:
- Fast-growing, innovative employer.
- Fully supportive management committed to career growth.
- Full induction and ongoing coaching and training provided.
- A great working environment with a real team spirit.
- Competitive basic salary and benefits package.
- Monday to Friday, 9 am to 5 pm.
