Customer Service Specialist

1 week ago


Harpenden, Hertfordshire, United Kingdom Gowan USA Full time

Based in Harpenden, UK office, the International Customer Service Specialist will be responsible for advanced functions within Gowan's Customer Service and Logistical activities.

Demonstrates advanced problem solving and communication skills along with a very high level of attention to detail. Key resource for Gowan Sales professionals, external customer base and internal Supply Chain and Finance functions. Reports to Global Customer Service & Demand Manager.

Duties and Responsibilities:

  • Receive and enter sales orders from customers in assigned territory.
  • Serve as backup Customer Service for South America countries.
  • Process sales orders by preparing shipments for export.
  • Work with labeling specialist to ensure proper labeling.
  • Work with carriers or forwarders to process shipment on vessel, air or truck.
  • Ensure compliance of all exporting regulations and guidelines.
  • Work with banks on letters of credit, documents on collection, international banking practices
  • Work with international warehouses on orders, end of month inventory reconciliation and fees.
  • Invoice customers, process additional documents needed such as packing list, certificate of analysis, certificates of origin, hazardous declaration forms, etc.
  • Develop excellent familiarity with the Gowan computer system
  • JD Edwards-Enterprise One. Use this to generate reports to meet the special requests of each regional executive. Work with accounting to close and open months.
  • Code invoices using TAP program.
  • Collaborate with Gowan Crop Protection and their Regional Executives, Commercial Team Members (Product and Regulatory Managers) and other fundamental employees in the Gowan Group.

Required Knowledge, Skills and Abilities:

  • Demonstrated ability to work with a wide range of people.
  • Established ability to manage simultaneous urgent tasks.
  • Able to work well under deadlines and pressures
  • Must have excellent organizational skills and communication skills.
  • Proven ability to perform analytical logistics studies.

Required Qualifications:

  • Bachelor's degree in Business Administration or Operations Management preferred but not mandatory.
  • Experience in ERP, POS or Logistical work.
  • Highly organized, selfdirected, motivated person.
  • Proficient in English, written and spoken


  • Harpenden, Hertfordshire, United Kingdom MRK Associates Full time

    International Customer Service Specialist - Harpenden, Hertfordshire Office-based role, 5 days per week Suit someone with excellent customer service skills and a supply chain background Key resource for Sales, external customer base, internal supply chain, and finance functions Global business with over 40 entities in 20 countries and sales in over 65...


  • Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Job Description The Company: Privately owned, HR-Tech, founded by a recognised industry leader in the space. A market-leading solution helping enterprise businesses connect more effectively with their staff. The Opportunity: This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion Join a fantastic, upbeat...


  • Harpenden, Hertfordshire, United Kingdom Gowan USA Full time

    Based in Harpenden, UK office, the International Customer Service Specialist will be responsible for all sales transactions and shipments for our Africa region. Demonstrates advanced problem solving and communication skills along with a very high level of attention to detail. Key resource for Gowan Sales professionals, external customer base and internal...


  • Harpenden, UK, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Privately owned, HR-Tech, founded by a recognised industry leader in the space.A market-leading solution helping enterprise businesses connect more effectively with their staff.The Opportunity:This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver...


  • Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Privately owned, HR-Tech, founded by a recognised industry leader in the space. A market-leading solution helping enterprise businesses connect more effectively with their staff. This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion Your supporting strategy team, insight team and sales team will support...


  • Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:nPrivately owned, HR-Tech, founded by a recognised industry leader in the space.nA market-leading solution helping enterprise businesses connect more effectively with their staff.The Opportunity:nThis growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion Join a fantastic, upbeat team and deliver...


  • Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: Privately owned, HR-Tech, founded by a recognised industry leader in the space. A market-leading solution helping enterprise businesses connect more effectively with their staff. The Opportunity: This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion Join a fantastic, upbeat team and deliver...


  • Harpenden, UK, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Privately owned, HR-Tech, founded by a recognised industry leader in the space.A market-leading solution helping enterprise businesses connect more effectively with their staff.The Opportunity:This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver...


  • Harpenden, UK, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Privately owned, HR-Tech, founded by a recognised industry leader in the space.A market-leading solution helping enterprise businesses connect more effectively with their staff.The Opportunity:This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver...


  • Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Privately owned, HR-Tech, founded by a recognised industry leader in the space. A market-leading solution helping enterprise businesses connect more effectively with their staff. This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion Your supporting strategy team, insight team and sales team will support...


  • Harpenden, Hertfordshire, United Kingdom Energy Park Limited Full time

    Head of Field ServicesLocation:Harpenden, HertfordshireSalary: circa £57,500 per annum (DOE)As the Head of Field Services, you will be responsible for overseeing the final testing, commissioning and servicing functions of the business. This is a pivotal role that will act as the bridge between field-based activity on customer sites and internal sales and...


  • Harpenden, Hertfordshire, United Kingdom Aldwickbury Park Golf Club Full time

    Golf Services AssistantAldwickbury Park Golf Club in Harpenden, Hertfordshire have an exciting opportunity to join our team.Duties include: Welcoming members, guests and visitors to the club. Retail Sales Taking payment for green fees, buggies and hire items Booking tee times, golf lessons and custom fitting appointments Ensuring the Golf Shop is well...


  • Harpenden, Hertfordshire, United Kingdom Pear recruitment Full time

    Mortgage Services Associate - HarpendenA Multi award winning independent Estate Agency who have been recognised by the Sunday Times for 4 consecutive years in their "Best 100 Small Companies to Work For" list are looking for a Mortgage Services Associate.They have a mortgage group which sits within the group and aims to make the homebuying process as simple...

  • Mortgage Advisor

    1 week ago


    Harpenden, Hertfordshire, United Kingdom Ashtons Full time

    About Ashtons Estate AgencyAshtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today.The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying...


  • Harpenden, Hertfordshire, United Kingdom Hertfordshire Catering Limited Full time

    Salary£12,803 per annumContractual hours25BasisTerm-TimeRegionRegion APackageWe offer: Full training Uniform Established Career Path Pension Scheme Employee Assistance Programme Salary Finance (Loans, advances and savings) Vivup - discount schemeDate posted08/05/2024Job referenceREQ000464Assistant Cook (Primary School), Term time onlyHCL is an established...


  • Harpenden, Hertfordshire, United Kingdom Harpenden Orthodontics Full time

    Job SummaryTreatment CoordinatorHarpenden Orthodontics is looking to employ a Treatment Coordinator on a permanent contract position to join our well-established, Specialist Orthodontist family practice.Do you want to make a difference in people's lives? Are you passionate about what you do? Are you goal oriented and do your best to reach your goals? If so,...


  • Harpenden, Hertfordshire, United Kingdom Harpenden Building Society Full time

    The Harpenden Building Society have a new opportunity within the Customer Operations Post Completions Mortgage team.Based at the Head Office in Harpenden, the purpose of the role is responsible for delivering the highest level of customer service to our customers.Customer Operations administration includes Redemptions, Payments, Deeds, Further Advances,...


  • Harpenden, Hertfordshire, United Kingdom Spire Healthcare Ltd Full time

    Oncology Pharmacist | Pharmacy | Private Hospital | Flexible working | HarpendenSpire Harpenden Hospital has an exciting opportunity for an experienced Oncology Pharmacist to join their team on a bank/temporary basis. This role is ideally suited to someone who is looking for the challenge of delivering a comprehensive pharmacy service within hospital...

  • Year 5 Teacher

    1 week ago


    Harpenden, Hertfordshire, United Kingdom Wayman Recruitment Group Full time

    Wayman Education is working with an exceptional primary school in Harpenden, Hertfordshire, Southeast England that is seeking a talented and passionate Year 5 Teacher to join their team in April 2024. The school prides itself on providing a nurturing and inclusive learning environment where every child is valued and encouraged to reach their full potential....


  • Harpenden, Hertfordshire, United Kingdom Majestic Wine Warehouses Ltd. Full time

    Majestic Wine Harpenden is looking for a Sales Assistant.We are looking for a Sales Assistant to join us as we continue to grow our business through an exciting new venture.Joining our new team will mean you'll be leading the charge for experience based retail, you'll be given the opportunity to develop and grow one of our new stores in a brand new location....