Professional Support

2 weeks ago

London, Greater London, United Kingdom Financial Conduct Authority Full time
The Role


The Executive office for Authorisations and COO Office supports Emily Shepperd in managing diary commitments, liaising with staff and external stakeholders and ensuring communication and co-ordination with the CEO's and other Directors' offices.

The Private Office also provides Emily, direct advice and briefing, as well as supporting staff needing to engage directly.


The Professional Support role helps with the smooth functioning of the Executive office for Authorisations and COO Office, working closely with Emily Shepperd and her private office team, as well as PAs across the organisation.

This is a crucial role in ensuring that Emily can carry out their responsibilities as efficiently as possible, that staff from across Authorisations, Operations and FCA can progress work quickly, and that divisional administration is carried out to a high standard.


What does the role involve? What are the key responsibilities? Assisting the ED/COO PA by booking rooms and refreshments for meetings, collecting guests from reception, arranging travel, processing expenses and general ad hoc assistance- Act as SharePoint superuser and maintaining and organising the offices SharePoint files- Assisting the ED/COO PA where required with organising the ED's/COOs engagement plan- General support for the office, working as part of a team with a group of dedicated colleagues- Cover for the ED/COO PA as needed- Maintaining and updating pages on Pulse- Opportunity to work directly with the Executive Director of Authorisations and Chief Operating Officer- Establish & build a good network and working relationships with colleagues at all levels across the FCA- Work in a busy, challenging environment with a wide & varied workload, requiring judgement and drive.

- Develop broad understanding of how the FCA, Authorisations and Operations divisions operate- Exposure to working with senior management on high profile matters A fast-paced, fun working environment with passionate colleagues

About the FCA

At the FCA, we're creating a fair and more resilient financial system.

We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.


The FCA supports hybrid working and you will be expected to work 40% of your time over a month, in our office.

We will consider other flexible arrangements, for example part time working, and you can discuss this with the recruiter.

The FCA's Values & Diversity


Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.

Useful Information- This role is graded as Professional Support - Corporate- Applications for this role close on Wednesday 4th January 2023


The base salary range for this role is up to £26,000 to £41,000 (London) and £23,400 to £38,000 (National) per annum, plus an additional flexible allowance.

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle.

You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

  • 25 days holiday per year
  • Private medical for yourself
  • Pension contributions of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age
  • up to 12% a month once you reach age 35).
  • Life assurance of eight times your basic salary
  • Income protection
If you are interested learning more about the role please contact:
For external applicants, please contact Ifrah Azam on

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