Administrator

2 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Full time
Company Description


Chubb Fire & Security is currently recruiting for an
Administrator to join our Team in the Customer Contact Centre, Blackburn (BB1 2PR).


The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.


Job Description:

  • Proactive management of outstanding joborders, service and call outs
  • Extensive customer liaison to resolve queries, providing excellent customer service at all times
  • Daily invoicing of orders
  • Preparation of reports and weekly KPI information
  • Conversing with technical leaders and engineers to ensure all information is communicated correctly and timely.
  • Coordinating Diaries

Qualifications:

  • Experience of administration support in a busy environment
  • Demonstrate a professional attitude and exemplary customer service skills
  • Excellent attention to detail
  • Have a good level of IT literacy
  • Experience of working on your own initiative as well as part of a team
  • Customer service experience
  • Ability to multitask and prioritise workload.
Additional Information

  • Competitive Salary
  • 25 days holidays plus bank holidays
  • Company pension scheme
  • Employee scholarship scheme
  • Free Parking
  • Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
  • Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

More about us:

Chubb Fire & Security is one of the most recognised fire and security brands in the world.

For over 200 years, our mission has been to make the world a safer place by protecting our customers with essential systems, equipment and services.

From digital CCTV surveillance and intruder alarms to fire detection and suppression systems, we provide a full range of innovative products and services to customers, including most FTSE 100 companies.


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