Receptionist
7 days ago
RoyaleResorts are part a rapid growing company which is one of the largest providers of residential and holiday accommodation in some of the most beautiful regions of the UK.
W are now looking for a full time Receptionist to provide administration support and excellent customer service to guests and customers onsite.
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- To proactively review the onsite accommodation ensuring issues are fed back to the relevant departments
- To ensure that all communication via telephone enquiries is managed and handled in a timely manner
- To produce welcome packs and keep a regular stock level
- To deal with all enquiries regarding holiday homes or general information on the local area
- To deal with customer queries with excellent customer service adhered to at all times
- To promote and upsell swimming pool merchandise to increase profit
Working hours: 24 hours per week across 3 days. Will include weekends and bank holidays on a rota basis
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