![Radius Payment Solutions](https://media.trabajo.org/img/noimg.jpg)
Credit Officer
2 weeks ago
Salary:
Competitive base salary - dependant on experience Plus a quarterly commission scheme
Location:
Radius Campus, Emperor Way, Crewe Business Park, CW1 6BD
Hours:
Monday - Friday 08:30am - 17:00pm (no evenings, weekends, or bank holidays)
Heard of us?
We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.
From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends.
Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings.
Sustainability is at the core of our offering.With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.The role
We are providing full training and support for somebody who wants to start a new career, gain an understanding of the credit and finance world, and embark on their Radius career journey.
Whilst experience in a credit role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career.
What would your day to day look like?
This would be dependent upon the area you work, however typical responsibilities you can expect are:
- Daily contact with customers via Telephone, SMS, E-mail, Payment links or Letter, in line with credit policy.
- Keep accurate and complete records of all customer contact.
- Escalation of accounts and issues as required.
- Actively engage in relevant and appropriate opportunities for crossdepartment working to build relationships & share knowledge.
- Use exposure to different areas of Credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result.
- Building and maintaining strong relationships with our sales team.
What do we expect of you?
-
Communication - the ability to develop rapport with customers and colleagues over the phone.
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Attention to Detail - a head for numbers and ability to spot and solve problems whilst dealing with a high volume of transactional data.
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Drive to Succeed - driven to achieve targets, tenacious and persistent in your approach.
- Experience in a credit control or finance role is desirable but not essential.
What can you expect of us?
- A friendly culture that mirrors our proposition to our customers.
- A fastgrowing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.
Still curious?
We also operate an employee assistance programme, supporting health and wellbeing, employee referral programme and a cycle to work scheme.
We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background.
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._
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