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Technical Administrator

3 months ago

Runcorn, Halton, United Kingdom The Protein Works Full time
We have seen a significant increase in demand for our range of healthy foods and immunity-boosting supplements.

We are currently ramping up production in our Manufacturing facility and in our Warehousing and Dispatch functions, which supply customers in over 100 countries around the world.


We are a multi-award-winning nutrition brand created with a vision to take nutrition to a mainstream lifestyle audience through exciting product innovation and exceptional taste and quality.


The Role:
Technical Administrator
This role is based within our head office in Runcorn and has the following main responsibilities:

  • Help undertaking and report on production taste testing performance on a regular basis
  • Managing BRC Documentation including specifications, training records, etc
  • Support with Quality Assurance and reporting
  • Supporting with preparing Monthly Technical Pack for Management Review
  • Undertake internal audits on a regular basis
  • Create, manage and review specifications
  • Raw material control, Supplier SAQ's, Certificates, Specifications
  • Health & Safety training and reporting
  • Assist with complaint recording and root cause analysis
  • Assist operations, technical and NPD as required on projects
  • Assist operations, technical and NPD on any adhoc admin tasks as required

Immediate Responsibilities and Hot Projects

Plot, Plan and Deliver on the following:

  • Have an effective working relationship with suppliers and ensure that supplier approvals, documentation such as COA (Certificate of Analysis) and COC (Certificate of Conformance) are in place
  • Develop a rigorous approach to ensure we have all up to date product specifications on file.
  • Develop relationships with buyers and supply chain to ensure premium products purchased
  • Work effectively with the business to deliver a reliable and robust technical function
  • Work effectively with the Technical and NPD team to develop effective product introduction processes
  • Develop Technical reporting packs for the business
  • Support with external and internal audits as required

The Things You'll Nail as Standard

  • Take over and enable a smooth handover from the NPD Team in terms of data management
  • Staying familiar with the company's system needs and become a 'Go to' person for 'anything items and BOMs related'
  • Supporting the Technical team from day one and create a robust admin function.
  • Coordinating with the purchasing manager and various suppliers and develop an effective working relationship.
  • Regular communication with the technical team and senior management team
  • Overseeing our current processes and improve and develop new processes where required.
  • Communicating with suppliers and ensuring there are no gaps in technical documentation
  • Keeping well-organised and documented guides
  • Attending meetings to stay up to date on the company's objectives
  • Great team worker and the ability to see a 'challenge as an opportunity'.

You're Naturally Like This

  • Highly enthusiastic and a lover of improving and developing new ways of working and improving existing
  • Growing strategic mindset and appreciation
  • Avid self-learner & teacher
  • You have high standards for quality of delivery from yourself and from others
  • You are positively impatient
  • You are great at building positive, productive relationships with internal and external parties
  • You have excellent interpersonal skills, and you are able to clearly communicate complex topics in simple terms, to a variety of audiences
  • You are a highly motivated self-starter with a flexible, can-do attitude
  • You are an uncommonly fast-learner
  • You place a high value on delivering business impact, and creating robust processes

Non-Negotiables

  • Clear and proven experience as a Technical Administrator within a FMCG environment.

2. Proven experience and a great track record about excelling in key functions

  • Strong knowledge in process improvement and standardisation
  • Highly organised and excellent verbal and written skills
  • Excellent relationship building skills and ability to influence at various levels
  • Ability to multi-task and deliver to deadlines
  • Strong analytical and problem-solving skills
  • Experience in the development and implementation of SOPs. (Standard Operating Procedures)
  • Self-motivated with the ability to prioritise, meet deadline and manage changing priorities
  • Proven ability to be a flexible and work hard, both independently and in a team environment
  • Willingness to work occasionally outside normal business hours, when required.

Desirables

  • An understanding of / experience in FMCG Food and/or Sports Nutrition
  • Experience of working in an E-Commerce vertically integrated business/or Food Manufacturing
  • Internal audit training
  • Excellent excel knowledge

We Think This Type of Person Would Kill the Role

  • A dynamic self starter and does