Administrator- (Technical Support)

2 weeks ago


Winsford, Cheshire, United Kingdom Martin Dawes Ltd Full time

Job description

Main Responsibilities

  • Manage incoming calls to the depot
  • Organise and create Field engineers' job route's
  • Ensure all customers are kept informed of repair progress
  • Monitor the processing of all paid service customer documentation
  • Monitor the ordering and receipt of spare parts
  • Monitor warranty claims and invoices
  • Maintain good relations with all customers
  • Experience in triage and diagnosis of faulty appliances/electrical goods preferred however not required

Job Specifics

  • Salary; TBC
  • Hours; 40 hours per week
  • Great opportunities for training
  • 23 Days Holiday plus Bank Holidays

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Work Location:
In person

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