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Atlassian Support Engineer

3 months ago

London, Greater London, United Kingdom BAE Systems Full time

Job Title: Atlassian Support Engineer

Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role

Salary: Competitive

What you'll be doing:

  • Administer and maintain the Atlassian suite of tools, including Jira, Confluence, Bitbucket, Bamboo and associated plugins/add-ons
  • Be responsible for providing world class technical support to our Atlassian users
  • Test and evaluate new product versions to ensure they are ready for release
  • Install, upgrade, and configure Atlassian tools, ensuring they are up to date and free from any known security vulnerability
  • Monitor the performance, availability, and security of Atlassian applications, troubleshooting and resolving any issues that may arise
  • Manage user access and permissions, ensuring appropriate levels of access are granted and maintained in accordance with organisational policies
  • Stay up-to-date with the latest Atlassian product releases, updates, and new features, and evaluate their potential impact and benefits for the organisation

Your skills and experiences:

  • You will need to have good experience in the administration of Atlassian toolsets
  • Have proficiency in configuring and customising tools
  • Be comfortable with managing the infrastructure that Atlassian sits on

Benefits:

You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive.

The Specialist Application Support Team:

The team works as part of the wider IM&T function and provides many opportunities to diversify and advance within the function and the wider Submarines business.

This is an exciting opportunity for someone who likes developing innovative digital solutions in a customer-facing role, working as part of a larger support team to solve problems and have a direct impact on the submarines build programme. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

Closing Date: 1st July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.