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Analyst, Client Service
2 months ago
We're seeking a future team member for the role of Senior Analyst, Client Service to join our EMEA Contracts team.
This role is located in Manchester, United Kingdom - HYBRIDIn this role, you'll make an impact in the following ways:
- Maintains physical and digital records of documents submitted by clients
- Ensures accuracy, completeness of information and the escalation of issues
- Works with senior document custody resources on projects as required
- Liaising with internal teams to resolve issues and client queries
Participating in process redesign and improvements:
- **Utilising opportunities for self-development and self-improvement
To be successful in this role, we're seeking the following:
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High school/secondary school or the equivalent combination of education and experience is required
Bachelor's degree preferred:
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2-3 years of total work experience preferred:
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Attention to detail
:
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Good communication skills - both written and verbal
:
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Strong desire for excellence with a conscientious approach:
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A Team Player with a can do attitude
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Flexibility
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Strong client service ethic
At BNY Mellon, our inclusive culture speaks for itself.
Here's a few of our awards:
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.