Learning & Development Channel & Learning Lead - EMEA/APAC, VP - Based in London

2 weeks ago

London, Greater London, United Kingdom TIAA Full time

Position Summary:

You will play a crucial role in developing and implementing a Learning & Development Strategy for the Global Institutional business. Working with the US and International Sales Leaders, your role is to accelerate the knowledge of Nuveen products, asset classes, competitive landscape, regulatory and business practices, technological platforms, as well as knowledge and incorporation of critical selling and other advanced skills ( The Nuveen Way ) that contribute to the organization's success.

As the learning and development lead for EMEA and APAC, your knowledge of both the institutional business and best-in-class client engagement and sales processes will help align our capabilities with the needs and opportunities for the broader Global Client Group. You will support all learning and development programs relevant to the space, working with key stakeholders within Nuveen, TIAA, Investments, Product, Marketing and others across the firm. You likely bring a Learning & Development or Sales Effectiveness/Enablement background and enjoy solving problems.

Key Responsibilities and Duties:

  • In conjunction with the Heads of Sales and Learning and Development, conduct learning needs analyses, create and implement an education strategy and business plan for the EMEA and APAC Institutional business to align with the Global Institutional business strategy
  • Develop and implement a comprehensive strategic plan that supports and institutionalizes The Nuveen Way client engagement and sales process; implement effective measurement of efficacy and impact and report on that regularly to stakeholders
  • Create and implement learning journeys, assessments, action plans for relevant Institutional sales and product roles coach sales professionals and leaders on incorporating best practices across their teams
  • Work closely with key business partners across the organization to facilitate educational solutions tied to Nuveen products and asset classes (new product launches, portfolio updates, asset class and market review, solutions, firm initiatives and other investment related content)
  • Expand and manage the Client Enquiries Database to facilitate access to consistent and approved product and client case studies, objections/answers, ideas, success stories and process best practices across US, EMEA and APAC marketplace
  • Develop a strong understanding of the firm's investment strategies and capabilities relevant for the global wealth, insurance and institutional space (alternatives, credit, UCITs, etc.)
  • Deliver and facilitate content for new hires within the Global Institutional and Americas business channels
  • Manage vendors or third-party partners delivering learning services to ensure quality learning design
  • Leverage technology to scale learning solutions across a global internal client base
  • Travel within the markets periodically to build deeper stakeholder relationships

Qualifications :

  • Bachelor's degree or equivalent level of experience
  • Experience in financial services or investment experience required
  • Learning & Development or instructional design experience strongly preferred
  • Experience working with institutional clients is a plus
  • Supervision/management experience is a plus
  • Ability to quickly build strong relationships across different cultures and global regions
  • Sales background or sales effectiveness experience a plus
  • Project management experience
  • Highly organised
  • Proven success in facilitation and delivery of training and assessment programmes
  • Strong MS Office skills
  • Excellent written and verbal communication skills; comfortable presenting in front of 100+
  • Ability to work independently on projects and a self-starter; strong time management skills
  • Ability to collaborate with all levels of the organization across multiple business areas
  • Important: Position works on a global team and will frequently require meeting outside of a standard workday schedule

TRAVEL:

  • Ability to travel approximately 10% under normal travel conditions; will include travel in-region and to the United States.

This role requires no regulatory designation.

Nuveen is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

Nuveen offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. Should you require any accommodation during the selection process please contact should you require any assistance.

Related SkillsBusiness Acumen, Collaboration, Communication, Content Development, Data-Based Decision Making, Nuveen Products/Services Acumen, Project Management, Sales Enablement, Story Telling, Technical Training, Technical Writing

_____________________________________________________________________________________________________

Company Overview

Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, listed equities and alternatives.Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future.For more information about the firm please visit our website at

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone:

Email:

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here .

For Applicants of Nuveen residing in Europe and APAC, please click here .

For Applicants of Greenwood residing in Brazil (English), click here .

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