Print Room Associate

2 weeks ago


Glasgow, Glasgow City, United Kingdom Xerox Full time

OVERVIEW:

The Print Room Associate is responsible for the operational, on-site delivery of print production/facilities management to end-user customers.

Activities involve running various print production equipment, organizing and completing customer projects, maintaining customer relationships, and additional tasks including mail delivery and equipment inspections.


PRIMARY RESPONSIBILITIES:

  • Operate office/production equipment
  • Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
  • Clean and maintain office equipment when necessary
  • Delivery of customer mail within the office or remote locations
  • Distribute supplies as required
  • Problemsolve issues to complete production, delivery, and output requirements
  • Perform quality inspections before, during, and after the output of each production run
  • Perform operator maintenance on equipment
  • Maintain reporting logs and information for billing
  • Point of contact to receive, review and electronically log customer jobs
  • Provide excellent customer service skills

QUALIFICATIONS, SKILLSETS & ABILITIES:

  • High School Diploma or equivalent
  • Ability to work in a team environment well with others
  • Ability to learn multiple tasks and continue daily operations when the main operator(s) are out of the office
  • Basic technical troubleshooting skills
  • Eager to learn technologies surrounding Print Production
  • Able to use PC, perform and demonstrate intermediate use of, MS Office (Word, Excel, PowerPoint, TEAMS)
  • Minimum of one (1) year experience in a Customer Service role
  • Ability to sort/deliver mail
  • Ability to lift up to 50 pounds
  • Other duties as needed by customer requirements

ADDITIONAL INFORMATION:

- **A full DBS check and enhanced security check will be required.

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