Administrator

1 week ago


Frimley, Surrey, United Kingdom HCRG Care Group Full time
Job Introduction
We are delighted to offer an excellent opportunity for an administrator to join our Diabetes Specialist Nursing Service.


Our Specialist Nursing Service covers the North East Hampshire, Farnham and Surrey Heath area, with the primary base located at the Theta building with integrated care services in Frimley.

You will have the chance to work closely with a friendly and dedicated team of four nurses who are passionate about making a difference in the lives of our patients.


In this role, no two days will be the same as you handle a diverse range of administrative tasks and provide essential support to our nursing team.

From coordinating appointments and managing patient records to aiding with educational sessions you will contribute to the seamless operation of our service and help enhance the overall patient experience

This is a part time opportunity where you will work 30 hours per week.

We are flexible on how these hours are worked between Monday to Friday between 8:00am - 5:00pm however we are happy to discuss this more at interview stage.
Main Responsibilities

As an administrator you will:

  • Act as the first point of contact for patients and is responsible for managing telephone calls and dealing with all enquiries
  • Triage and manage referrals into Diabetes Specialist Nursing service and Dietetic Department
  • Display courteous, efficient and robust lines of communication between patients, community staff and other clinicians
  • Prepare and maintain meeting agendas and minutes, letters, patient information packs and reports of a confidential nature
  • Arrange meetings, venues as requested, invites attendees, prepare and store signing in sheets
  • Manage and distribute incoming and outgoing post
For a full list of job responsibilities please see attached job description

  • Excellent written and verbal communication skills
  • Can plan and organise own workload and respond to changing responsibilities
  • Experience working in an office environment and can plan, organise and prepare agendas and minutes of meetings
  • Be enthusiastic and motivated and can showcase a respectful attitude towards patients and staff at all times


We would like someone who has knowledge of the work and aims of the community nursing service and the principles of patient centred service delivery along with a working knowledge of data protection and patient and staff confidentiality requirements.

If this sounds like you, we would love to hear from you

About The Company

Package Description
As an
Administrator, you'll be part of our friendly team at
Frimley.

You will feel valued as an
Administrator within
HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • A salary of
    £20,319
  • £24,585 with access to our group pension
  • Free tea and coffee at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission

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