Mortgage Administrator

7 days ago


Colchester, Essex, United Kingdom The New Homes Group Full time

Job Title:
Mortgage Administrator (Office Based)


Location:
Office based role in Colchester, Essex.

Department:
Mortgage Administration Support

Rewards: 21K Basic Salary plus Bonuses and Benefits (OTE 30K).

Hours:
Mon-Fri 9.00 AM PM.

Timeline:
Immediate Interviews & Start date

The New Homes Group:


The New Homes Group as part of the Connells Group, has the enviable reputation of being the UKS leading new homes specialist.

Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents.

We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UKs top 20 housebuilders.

As a
Mortgage Services Case Owner, you will possess a proven track record in customer services industry, with experience in customer contact by telephone, with excellent interpersonal skills and an ability to work effectively on your own as well as in the team environment

Required Knowledge, skills and qualifications:

  • Previous customer service experience essential.
  • Previous telephone based call centre experience preferred.
  • Ideally some experience of working within Financial Services, but not essential.
  • Detail conscious with experience of working in an office based, administrative environment.
  • Motivated to meet and exceed personal targets and customer service standards.
  • Excellent interpersonal skills, with outstanding telephone manner and strong listening skills.
  • Highly competent Microsoft Office user, including Excel, Word and Outlook.

Benefits:

  • Permanent Full Time Role with fantastic earning potential.
  • Extensive training coupled with an ongoing support and development program.
  • 28 days paid holiday including Bank Holidays, plus get your Birthday off each year. (Once Probation Completed)
  • Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business.
  • Contributory workplace pension.
  • Generous Staff referral bonus scheme.
  • Generous discounts on estate agency fees, mortgage fees, plus savings on conveyancing and surveying services.
  • Free Blue-Crest Prevention plus Health Screening.
  • Free onsite Car Parking. (Subject To Availability).
  • 24/7 365 Wellbeing Support Service available to you and your spouse/dependents.

(T&Cs Apply)

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