People Services Advisor

2 weeks ago

Leeds, Leeds, United Kingdom Lowell Group Full time
Summary

You may not know us, but our reputation is growing.

We're one of Europe's largest credit management companies and we believe that becoming debt free should be simple and affordable for everyone.

Every year, we help thousands of people take control of their debts and we understand that every person's situation is different.

We buy debts from lots of different companies in all kinds of sectors.

Our mission is to help customers on the path to becoming debt free; with a real focus on helping our customers pay off their debts in practical and affordable ways.

We do this honestly, ethically and by treating our customers with dignity and respect.

We're based in Leeds, but we work flexibly. 2 day per week in the office.

So that's us, now let's talk about your role:

Job Description:

This is fantastic opportunity to expand on your administrative HR skills as part of the wider people services team.


You'll be responsible for the onboarding and vetting of all new colleagues and in doing so you'll provide an efficient and best-in-class HR service to the People team and wider business.

Your role will include but not be limited to:

  • performing daily, weekly and monthly HR tasks such as, actions relating to starters, movers and leavers and managing team change requests via the HR helpdesk
  • Producing new starter paperwork for prospective employees
  • Creating, updating and maintaining employee files
  • Dealing with a wide range of HR queries such as employee relations, absence management, performance, benefits, learning & development and recruitment that come in via the HR helpdesk
  • Acting as the first point of contact and provide sound advice and guidance on all People Team policies, procedures and toolkits
  • Triaging complex queries to the relevant member(s) of the People Services Team
  • Maintaining all team member and company information such as Workday, HR logs
What we need from you?

  • Demonstrable experience of working in a busy and fast paced Admin Team
  • Experience maintaining HR systems
How we say thank you?

An exciting career is much more than just a salary.

We also understand that everyone, regardless of culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, can contribute to our goal to make credit work better for all.

Our strength is in our people.

So, at Lowell we have a range of benefits that include:

  • A discretionary annual bonus for a job well done.
  • 28 days holiday with an option to purchase 5 more. Plus bank holidays on top.
  • Life assurance, Private Medical Assurance & Group income protection.
  • 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
  • Electric Company Car scheme and pension
  • A fantastic culture with more little perks along the way including flexible working, family leave and recognition awards.
  • Wellbeing support, including THRIVE sessions, trained support officers, and regular webinars and classes geared towards mindfulness.
At Lowell #together we go further. So we want to ensure that once you get here, you'll still be going places.

Take the next step and apply

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