Head of Retention

2 weeks ago


London, Greater London, United Kingdom Trinny London Limited. Full time

Job Title: Lifecycle Marketing Leader

Company: Fast-growing beauty brand in Europe

We are on the lookout for a dynamic and dedicated individual to lead our Lifecycle Marketing team and contribute to the continued success of our business.

  • Identify key areas of opportunity through cohort analysis and prioritize them on the team roadmap
  • Conduct experiments to assess new campaign strategies and enhance performance
  • Collaborate with BI to understand customer behavior and preferences for data-driven communications
  • Optimize marketing opt-in strategy for database growth, keeping up with industry changes
  • Mentor the Lifecycle Manager and align on retention goals with the team
  • Work with the Director of Performance Marketing on reporting for lifecycle channels
  • Provide concise updates on projects to senior stakeholders

Qualifications:

  • A passion for data analysis and experimentation
  • Strong communication skills for engaging with senior stakeholders

Perks:

  • Flexible working hours
  • Hybrid working model with office presence
  • Generous holiday allowance and Wellbeing Days
  • Company discounts, health schemes, and employee share options
  • Training and development budget with pension and cycle schemes
  • Fun office socials and rewards for length of service

We embrace diversity in our customers, products, and teams, join us in our journey of growth and success


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