Head of Financial Performance

2 weeks ago

London, Greater London, United Kingdom International School Partnership Careers Full time
This is a senior role, responsible for driving student enrolments to meet ambitious targets. This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically.
The Head of Admissions is a member of the School Senior Leadership Team.
Make calls to potential digital and non-digital leads to convert them into school tours and enrolments.
Support the School responsible in carrying out assessment of prospective students per the admissions policy.

Design and implement all policies and documentation related to student admissions (including admissions toolkits, templates, scholarship programs), with the support of stakeholders following ISP guidelines.

Work with the Head of School and SLT to develop appropriate programs and campaigns, such as referral schemes, scholarships, or working with feeder schools.

Develop and nurture mutually beneficial relationships with feeder schools, nurseries, universities, local businesses, government entities, education agents and other organizations to maximize student recruitment and retention at the school.

Support the Head of School to develop the school's communication and engagement strategy, based on the strengths and development areas, promoting the same within and beyond the school community.

Support the Head of School with participation in relevant national and regional conferences, events and competitions to raise the profile of the school, students and faculty.

Ensure school has clear retention data and targets to work towards.

Ensure school meet retention targets by developing and implementing a structured and personalized approach to retaining existing families based on gathering the appropriate information and early identification of at-risk families with a clearly thought-out action at the school.

Ensure that the school implements ISP customer service and customer experience standards and conducts regular trainings for all new front facing staff as well as refresher training courses for existing staff.

Bachelor's Degree from a relevant field (business administration or similar)
Demonstrable experience in student recruitment, enrolment, and retention (ideally in the commercial education sector).
Experienced in HubSpot or Salesforce, preferred
Begin with our children and students. Our children and students are at the heart of what we do. Wellbeing and safety are both essential for learners and learning. We apply school policies and procedures and embody the shared ideas of our community.
We make financial choices carefully based on the needs of the children, students and our schools.
We positively engage with personal and professional development and school improvement.
Community Focus.

helps others feel valued; ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics.

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