Current jobs related to Customer Service Advisor - Reading, Reading - BPP University

  • Bodyshop Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    We are seeking an experienced Bodyshop Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and maintain a courtesy car diary.Liaise with...

  • Bodyshop Advisor

    5 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Advisor

    5 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Advisor

    3 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Meet and greet customers, manage bookings,...

  • Bodyshop Advisor

    3 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Meet and greet customers, manage bookings,...

  • Bodyshop Advisor

    7 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and...

  • Bodyshop Advisor

    7 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and...

  • Automotive Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Wheelchair Transport Service, Inc. Full time

    We are recruiting a Service Advisor for a Prestige Dealership Group. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Key Responsibilities:Prestige brand with full training and service accreditation, recognised to be at the best level.Requires the best advisors at the highest standard£41,000 OTE plus a...

  • Automotive Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Wheelchair Transport Service, Inc. Full time

    We are recruiting a Service Advisor for a Prestige Dealership Group. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Key Responsibilities:Prestige brand with full training and service accreditation, recognised to be at the best level.Requires the best advisors at the highest standard£41,000 OTE plus a...

  • Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Octane Recruitment Full time

    Job Summary: We are seeking a skilled Service Advisor to join our high-performing team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and driving sales growth.Key Responsibilities:Provide top-notch customer service to clients, responding to their needs and concerns in a timely and...

  • Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Octane Recruitment Full time

    Job Summary: We are seeking a skilled Service Advisor to join our high-performing team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and driving sales growth.Key Responsibilities:Provide top-notch customer service to clients, responding to their needs and concerns in a timely and...

  • Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Octane Recruitment Full time

    Job Summary: We are seeking a skilled Service Advisor to join our high-performing team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and driving sales growth.Key Responsibilities:Provide top-notch customer service to clients, responding to their needs and concerns in a timely and...

  • Service Advisor

    3 weeks ago

    Reading, Reading, United Kingdom Octane Recruitment Full time

    Job Summary: We are seeking a skilled Service Advisor to join our high-performing team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and driving sales growth.Key Responsibilities:Provide top-notch customer service to clients, responding to their needs and concerns in a timely and...

  • Service Advisor

    2 weeks ago

    Reading, Reading, United Kingdom Mercedes Full time

    Service Advisor Opportunity at Vertu Mercedes Benz of ReadingWe are seeking a skilled Service Advisor to join our team at Vertu Mercedes Benz of Reading. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service or repair of their vehicle.Key Responsibilities:Set customer...

  • Service Advisor

    2 weeks ago

    Reading, Reading, United Kingdom Mercedes Full time

    Service Advisor Opportunity at Vertu Mercedes Benz of ReadingWe are seeking a skilled Service Advisor to join our team at Vertu Mercedes Benz of Reading. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service or repair of their vehicle.Key Responsibilities:Set customer...

  • Service Advisor

    7 days ago

    Reading, Reading, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking an experienced Service Advisor to join our client's growing team at a main car dealership. Our client prides itself on delivering exceptional customer care and is committed to providing a consistently high standard of service.Key Responsibilities:Provide professional and courteous service to customers, ensuring they...

  • Service Advisor

    7 days ago

    Reading, Reading, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking an experienced Service Advisor to join our client's growing team at a main car dealership. Our client prides itself on delivering exceptional customer care and is committed to providing a consistently high standard of service.Key Responsibilities:Provide professional and courteous service to customers, ensuring they...

  • Service Advisor

    3 days ago

    Reading, Reading, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking an experienced Service Advisor to join our client's growing team at a main car dealership. Our client prides itself on delivering exceptional customer care and is looking for someone who can maintain the highest standards of professionalism and courtesy when interacting with customers and the public.Key...

Customer Service Advisor

3 months ago

Reading, Reading, United Kingdom BPP University Full time

Providing an excellent front-of-house customer service experience
We are seeking someone who is passionate about excellence and customer service.

You will be enthusiastic, adaptive and keen to work collaboratively, becoming an integral part of our Facilities and Customer Service Team.


What you'll be doing

  • Opening / closing the building and maintaining security levels (building sweeps for people on site when closing etc)
  • Providing an excellent customer service to all (students, staff, clients)
  • Liaising with internal departments in support of administrative tasks
  • Managing sufficient material stock levels in support of course demand
  • Manage the centre's Computer Based Testing.
  • Acting as the first point of contact for facilities / building issues (building management, landlord and contractors)
  • Managing the facilities Cloud FM portal (reviewing jobs raised, logging new reactive tasks, monitoring job progress)
  • Acting as Health & Safety contact, First Aider and Fire / Chief Fire Marshal
  • Overseeing annual external H&S audits, covering general H&S and Fire Risk
  • Building and maintaining close relationships with contractors, students, and staff
  • Providing a first line response to classroom IT queries and troubleshooting issues as well as logging issues with the IT service desk and installing basic IT kit
  • Covering reception as part of a rota (includes weekends and evenings)
  • Distributing internal and external post
  • Providing support and managing refreshments for internal and external BPP events

Choose a better work-life balance


You'll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.

In addition, you'll work alongside other like-minded professionals who champion progress,while having opportunities to develop in an environment where creativity and innovation is rewarded.

On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there's a rewards package that includes retail discounts, GroupPersonal Pension Plan, dedicated healthcare, and dental plans that offer additional assurance to look after you and your family.

Brilliantly, you can also study any of BPP's courses for free - be it a professional qualification or full degree.


What we're looking for

  • Demonstrable record of providing assistance within a facilities, property or retail environment
  • Ability to take ownership of issues and associated responsibility for completing a task
  • Well organised with attention to detail and selfdisciplined with ability to prioritise under pressure
  • Ability to work within in a team environment as well as independently
  • Great time management skills
  • Ability to build and maintain strong stakeholder relationships
  • Excellent communication skills, both verbal and written
  • Experience working with IT systems and able to troubleshoot basic IT issues
  • Competence in using standard IT programmes, e.g., Microsoft Word, Excel, and PowerPoint
**Please note that working hours will cover the opening hours of the centre, some weekends, bank holidays cover is required.