Service Advisor

2 months ago


Reading, Reading, United Kingdom Octane Recruitment Full time

Job Summary: We are seeking a skilled Service Advisor to join our high-performing team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and driving sales growth.

Key Responsibilities:

  • Provide top-notch customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Work closely with the sales team to identify and capitalize on sales opportunities, resulting in increased revenue and customer satisfaction.
  • Conduct thorough vehicle inspections, identifying and recommending necessary repairs and maintenance to clients.
  • Develop and maintain strong relationships with clients, building trust and loyalty through exceptional service and communication.

Requirements:

  • Proven experience as a Service Advisor in a fast-paced dealership environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, sales teams, and other stakeholders.
  • Strong problem-solving and analytical skills, with the ability to identify and capitalize on sales opportunities.
  • Ability to work in a team environment, supporting colleagues and contributing to a positive and productive work culture.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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