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Food Retail Assistant

3 months ago

Edinburgh, Edinburgh, United Kingdom J. R. Gowans Fishmongers, Edinburgh Full time
_
Job Description_

If so, a career with J. R. Gowans Fishmongers may be the right move for you.
Adequate training and an opportunity to learn from skilled fishmongers will be provided.

Key Responsibilities

Core Duties;
To ensure the smooth day to day management of the shops, and maintain the company's high standards.

You will be expected to:

  • Assist with receiving deliveries, unpack and allocate or store stock.
  • Assist with morning preparation of shop windows, including mobile shops.
  • Serve customers and operate the scales and till, accurately handle cash, cheques and debit cards.
  • Keep the shop and displays clean and tidy at all times.
  • Respond to orders received by telephone or in shop by processing sales and pack orders.
  • Assist with regular stock checks and daily stock takes.
  • Undertake fishmonger duties i.e. performing preparatory tasks and prepare specific cuts of fish for customers.

Look after all aspects of the shop whilst the Management is away.

Be vigilant at all times and to help minimise stock loss.

Customer Service;
To ensure that excellent customer service is demonstrated at all times

You will have to:

Develop knowledge of seafood stock available, ensure that customers are well informed about seafood they are about to purchase and that the purchase is wrapped securely.

  • Develop knowledge of different possible cooking methods and recipes.
  • Inform the public about the seasonal availability of seafood.
  • Respond to general customer enquiries.
  • Deliver fish to customers.

General;

Ensure any issues concerning customer care are reported to Management.

Adhere to front of shop standards for presentation of dress.

  • Ensure all Health & Safety procedures are effectively carried out, report concerns
to Management.

  • Work as part of a team with the other members of staff, be aware of what is happening in the factory and shops, including mobile shops and assist your colleagues and customers wherever possible.
  • Contribute to the continuing business development of J. R. Gowans Fishmongers
  • Contribute to the identification and achievement of business objectives.
  • Qualifications Required
  • No educational requirements but a decent grasp of maths as well as written and verbal English are essential.
  • Ability to work under pressure.

Strong sense of friendly customer service and good people skills are essential.

  • Good organisational skills.
  • Ability to lift 20kg weight and to have a good physical stamina.
  • Drivers licence.
  • No criminal record is essential as successful applicants will be put forward for Local Authority Trading Licences, which conduct fit and proper person tests.

Training will be given in order to acquire basic fishmonger skills, knowledge on Health and Safety standards as well as best Food Hygiene practises. You may also be expected
to complete independent training courses funded by J. R. Gowans Fishmongers.

Term of employment;

Please submit your CV electronically only.

Job Types:
Full-time, Permanent

Salary:
From £11.50 per hour

Schedule:

  • Monday to Friday
  • Overtime

Work Location:
One location