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Customer Service Representative

2 months ago

Edinburgh, Edinburgh, United Kingdom Scotmid Food Full time
About Scotmid Food

Scotmid Food is a leading community convenience retailer in Scotland, dedicated to serving our local communities and improving people's everyday lives through our different businesses.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team. As a Customer Service Assistant, you will play a vital role in ensuring our customers have a great experience every time they visit our store.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Prepare and serve various products, including raw and cooked meat, alcohol, and foods containing allergens
  • Work effectively as part of a team to achieve sales and customer service targets
  • Maintain a clean and safe working environment, adhering to food safety practices and company policies
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Previous experience in a sales or retail environment is an advantage
  • Knowledge of food safety practices and company policies
What We Offer

We offer a competitive hourly rate, excellent benefits, and opportunities to develop and grow with our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.