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Customer Service Representative

2 months ago


Edinburgh, Edinburgh, United Kingdom Scotmid Food Full time
About Scotmid Food

At Scotmid Food, we're dedicated to serving our local communities and improving people's everyday lives through our different businesses. With a rich history spanning 160 years, we're committed to continuing our mission of making a positive impact on the lives of those around us.

Our Vision

We aim to be Scotland's preferred community convenience retailer, and we believe that our people are a key factor in achieving this goal. Our stores are open from early morning to late at night, so a flexible approach is essential. As a Customer Service Assistant, you'll enjoy working at a fast pace, doing a variety of tasks from preparing breakfast rolls to filling shelves.

Your Role

Your priority as a Customer Service Assistant will be to ensure our customers have a great experience every time they visit the store. This means providing friendly service, ensuring great product availability, and maintaining first-class hygiene standards. You may be required to prepare and serve various products, including raw and cooked meat, alcohol, and foods containing allergens. You'll also be on your feet for long periods of time and may need to lift, carry, and perform other tasks such as stock merchandising and cleaning.

What We're Looking For

We're passionate about supporting, challenging, and developing people to be the best they can be. If you have enthusiasm, a passion for customer service, and excellent communication skills, we'd love to hear from you. While experience in a sales or retail environment is an advantage, we're happy to provide training. Previous knowledge of food safety practices is also beneficial.

Why Join Us?

We offer excellent benefits, competitive hourly rates, and opportunities to develop and grow. As a Customer Service Assistant with Scotmid Food, you'll be part of a team that's passionate about making a difference in our communities. With us, you'll have the chance to develop a long-term career in retail and make a real impact on the lives of our customers.